• Reviewed: June 30, 2023

    William

    United States of America
    4.0
    “would not recommend. disappointing given 'leading hotel' designation”
    • Leisure trip
    • Couple
    • Stayed 3 nights

    food, services

    food fair, bathroom average, attention to details poor/fair

    Stayed in June 2023

  • Reviewed: June 20, 2023

    Angela

    United States of America
    7.0
    “Great overall, property is lovely, great spa.”
    • Leisure trip
    • Group
    • Stayed 3 nights

    Shower was very small; rug was stained; pull out bed was mediocre; cleaning started great but fell off too quickly; most of the staff were great, but there were some exceptions.

    Our meals were all wonderful from all those on the property. Restaurant staff were a pleasure to deal with. Size of our room was good. One gentleman at the reception desk was wonderful not sure of the name but wears a bow tie.

    Stayed in June 2023

  • Reviewed: June 1, 2023

    Scott

    United States of America
    1.0
    Very Poor
    • Leisure trip
    • Couple
    • Stayed 1 night
    • Submitted from a mobile device

    They’re racist

    Nothing

    Stayed in May 2023

  • Reviewed: April 11, 2023

    Sandrine

    United States of America
    4 helpful votes
    10
    “Wonderful hotel, amazing staff, excellent location.”
    • Leisure trip
    • Family with young children
    • Stayed 3 nights

    I was on vacation with my family in this hotel, and we had a wonderful time. The staff was super friendly, always helping to make your stay enjoyable. The location is perfect, everything is almost within walking distance. There's a very nice park just in front of the hotel. The place is very nice, the rooms are super comfy.

    Stayed in April 2023

  • Reviewed: April 4, 2023

    Joan

    United States of America
    3 helpful votes
    9.0
    “Great and comfort hotel”
    • Business trip
    • Group
    • Stayed 3 nights

    Hotel staffs are all warm and hospitality. The mini bar is very convenient for self making coffee and tea.

    Stayed in March 2023

  • Reviewed: April 4, 2023

    Jasmine

    United States of America
    1 helpful vote
    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Stayed 2 nights
    • Submitted from a mobile device

    Perfect location. Staff went out of their way to welcome the children.

    Stayed in April 2023

  • Reviewed: February 22, 2023

    Jacqueline

    United States of America
    1 helpful vote
    10
    “Exceptional”
    • Leisure trip
    • Family with young children
    • Stayed 2 nights
    • Submitted from a mobile device

    N/A

    Everything

    Stayed in February 2023

  • Reviewed: February 4, 2023

    Megan

    United States of America
    6.0
    “Probably will not stay there again bc of room disappointment, but staff were very pleasant.”
    • Leisure trip
    • Couple
    • Stayed 1 night
    • Submitted from a mobile device

    Our room was very warm and almost damp feeling. Hair in tub and stain on carpet near the couch. Both were off putting. The air system was just “hidden” by a board on the wall that had about a 2” gap so you could see dust and cobwebs etc. again, disappointing.

    Location was great. Hotel staff were very friendly.

    Stayed in February 2023

  • Reviewed: January 17, 2023

    Terry

    United States of America
    1 helpful vote
    6.0
    “Could have been better.”
    • Leisure trip
    • Couple
    • Stayed 1 night
    • Submitted from a mobile device

    I was due for a Booking.com upgrade and was informed at check in that the room was an upgrade. Unfortunately since I know the hotel so well, when I saw the room I knew it wasn’t true. I have stayed in far better rooms many, many times in the past. Please don’t think you can fool me, that isn’t a nice thing to do to a long term customer.

    Love this hotel, have stayed there fir over 30 years.

    Stayed in December 2022

  • Reviewed: December 16, 2022

    Jeremy

    United States of America
    10
    “Beautiful, well appointed room. Comfort & sanity the moment I needed it.”
    • Business trip
    • Solo traveler
    • Stayed 1 night
    • Submitted from a mobile device

    Classic, safe location. A perfect, well appointed room. A bowl of fresh fruit and a salted pretzel were waiting for me in my room after a terrible long day of travel.

    Stayed in December 2022

  • Reviewed: December 16, 2022

    Jacqueline

    United States of America
    10
    Exceptional
    • Leisure trip
    • Couple
    • Stayed 2 nights

    The heater/air conditioning unit was extremely loud when it kicked on. Woke me up every time.

    The location of the hotel. Having the park across the street was a plush for traveling with our furry babies.

    Stayed in December 2022

  • Reviewed: December 5, 2022

    Alevcm

    Turkey
    1 helpful vote
    9.0
    Wonderful
    • Business trip
    • Couple
    • Stayed 5 nights

    Stayed for 5 nights and that was so memorable... Location was challenging; overlooking the Rittenhouse Square Park.. Comfortable, huge and exceptionally clean rooms.. Perfect management... Experienced and welcoming staff..

    Stayed in September 2022

  • Reviewed: November 28, 2022

    Lisa

    United States of America
    9.0
    “Everything was wonderful except for the heat regulation”
    • Leisure trip
    • Couple
    • Stayed 2 nights
    • Submitted from a mobile device

    Heat regulation

    Location room

    Stayed in November 2022

  • Reviewed: November 19, 2022

    Jennifer

    United Kingdom
    3 helpful votes
    8.0
    “Great location and hotel.”
    • Leisure trip
    • Travelers with friends
    • Stayed 2 nights
    • Submitted from a mobile device

    The hotel is great. It was however expensive ( I think something must have been on Philadelphia over the weekend). having said that we really enjoyed our stay

    Great location and service. It has a great ‘old’ Philadelphia feel to it and was really comfortable.

    Stayed in November 2022

  • Reviewed: November 13, 2022

    Clay

    United States of America
    9.0
    Wonderful
    • Business trip
    • Group
    • Stayed 2 nights

    See above!!

    Only thing that was shocking was the half dead plants throughout the lobby. That is almost impossible to believe for such a lovely property otherwise.

    Stayed in November 2022