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“The place felt more like an inn than a hotel, but it was well maintained, clean and staff was friendly. No lift to go to top floor and no concierge to help with your luggage. Breakfast offering was very basic, but quality of food good. Shower not very good, unable to get a usable temperature of the water. No mixer tap on the wash basin, we're still in the sixties here. Room service was good.”
“The local fish and chip shop was open and the staff were very accommodating, polite and helpful also told us many things about the area, great advocates for Minehead, and the food was very good too. The owner of the Quay Inn could learn a few lessons and get some pointers from them and they were young people with a smile, a credit to the business and their parents. Lovely to see.”
“Staff helpful, breakfast good, room a little small but very clean, had a good night sleep. we had dinner in the restaurant and it was very nice and at a good cost, well worth a visit, free Wifi Would we stay again. YES”
“This is a training facility for youth who are going into the hospitality industry and they are doing an excellent job. The staff were all delightful and the meals were very, very good. We had dinner the night we arrived and breakfast the next morning - both exceeded our expectations. It can’t be easy keeping such a big old building going, but YMCA are doing an excellent job, so we congratulate them and hope to be back.”
“The rooms in the hotel were old but everything worked fine. The beds were comfortable; the shower etc. worked. The food for dinner and breakfast was excellent. The staff were very friendly and helpful.”