Luxury Hotels in Puerto Aventuras

Sergio NT Eyewear United States

private beach and all the restaurants available literally as soon as we stepped out of the hotel.

Feliciano Belize

everything was very good thank you

Dana Bahrain

The staff where always smiling, friendly and helpful, checking in and out was very smooth , the guest services were great in helping us book restaurant reservations and figure out the daily activities, as well as the adventure excursions outside the hotel. Liked the open concept of the main building , and the amazing large 4 pools , the large buffet restaurant where you never have to worry about finding a place to sit, with a wide variety of food , and almost everything tasted good. There was always someone around to help, whether it was the waiters in the restaurant or out by the pool . The pools are large and clean , it had more than enough lounge chairs both in and out of the shade that we never had to worry about finding a place to sit even if we got there later in the day. The beach was clean with beautiful palm trees over the chairs. Both where open from 8am until 8pm which is great as most hotels close their pools around 6pm. The room was large and clean, beds were very comfortable, loved having the hot tub in the balcony. There is always some type of live entertainment at night in all the hotels , and as it’s part of a chain of hotels right next to each other within the same compound we were free to walk over or hop on the hotel bus to visit the other hotels , and we where free to use their facilities, and while guests at the other hotels where also allowed into our hotel they had to be 18 and above as we are adults only, so that was great. They had a small mall with both an indoor and outdoor stalls in one of the hotels with all kind of souvenirs and locally made goods, in addition to clothing and mini convenience store , so don’t worry if you forgot to pack something, odds are you’ll find something similar there. We got massages at the spa and the spa rooms where beautifully decorated and the therapists where great.

Christian Mexico

the facilities are amazing there is always something to do

Jorien Netherlands

The large rooms, the staff, the beach with the coco palms, entertainment, the food, the many, many, many swimming pools. It is a reallly great property and you have access to so many places, pools and restaurants. If you like swimming, you have to go to this place. And I liked the hydro therapy in the spa, which we got free for 1 hour.

Santiago Colombia

Amazing place, Delicious food, the staff was super kind and helpful, nothing to complain about

Rachael United States

From Breakfast til late night room service the foods offered were varied and Delicious. The servers themselves were charming and all smiles to the guests, went the extra mile to please and committed to guest pleasant stay. The morning wait staff taught me Spanish! The grounds are kept beautiful and felt safe constantly seeing staff on the grounds.

paul United Kingdom

The palms side has charm and the grounds are looked after well. Walking around it is a joy. But the best thing about staying here was the entertainment team. Benjamin, Louis, Ariana, Geraldine, Maria and Carlos were brilliant at organising the various activities. The Yoga and aqua fit classes were fun and effective. The Volleyball was well attended making. It a lot of fun and other assorted activities throughout the day were great. There are many different parts to the resort allowing for quiet areas as well as louder more active parts. We would definitely return.