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“Ann at the front desk was wonderful!! She took great care of us and always waved and said hello when we walked by the registration area.”
“The resort grounds are beautiful and and it is within walking distance from Kona. The staff was very friendly and helpful especially Kristine who served us on our two afternoon visits to the bar during happy hour. Also the lady at the Japanese Service Reception desk was very helpful as we tried to deal with changes to our Delta flights. We were only there one night but were quite impressed. We would have loved to stay longer.”
“The concierge : Ceri was the only person who expressed concern and actually attempted to rectify some issues I had while staying at the Marriott”
“Clean and comfortable. Great View!!! We fell asleep to the sound of the surf right outside our window! We also got really great winds that passed through. Not sure if there is A/C, but that wasn't needed anyway. The size was extremely comfortable for 4 adults and 2 children. There was some questionable attributes and the staff did not confirm after-hours check out, but the price was really great and we enjoyed our stay. We WILL be back!!”
“We love this hotel, first stayed here on our 25th Anny. We try to stay here every time we come since then. This was our 47th and 4th time. It has a great location, the luau is the best on Hawaii. Great amenities, like the restaurants. We ate at both of them and enjoyed them both. Marriott has done a great job updating, love all the Hawaiian art and pics in the lobby. It's a great hotel!”