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6.8 Review score 735 reviews
By no means it´s a 4-star hotel, even according to Asian standards! I´d wish I never were there! The lobby and the driveway let you think it´s a luxury place, but it´s far from that. Staff was mostly kind and eager to open doors. I especially enjoyed talking with a breakfast waiter. TV actually worked! And there was kettle in the room.
7.0 Good 1,128 reviews
Nothing, while travelling to Mumbai many times, this hotel, an Accor group hotel is the worst. A big shame to an international brand group of properties.
7.4 Good 586 reviews
The staff was fantastic and very friendly/approachable. Truly brilliant hospitality. Kids had lot games to play and too many activities to keep them busy. They had X-Box, table tennis, board games, indoor games and a few more paid ones. A special call out for Lalit who did a great job in keeping eveyone busy with lots of activity. The kids planned their day according to Lalit’a schedule. Great work Team Novotel
7.8 Good 691 reviews
It was comfortable...i travelled with family Staff were friendly...free shuttle to the mandir The hotel staff were able to accommodate according to our requests Breakfast buffet was excellent....the spread was good...overall it was very comfortable and good value for money