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“Breakfast, location of property, facilities at par with Novotel, bed and comfort, toilet and room size”
“Staff very friendly and helpful. In the last 7 days, we stayed in 7 hotels and Novotel Madrid was the only hotel that had provided a kettle which would be very important to the Chinese guests.”
“Easy as a Novotel should be, bathroom was refurbished not very long ago. Restaurant was ok.”
“As usual the hotel is exquisite. Very nice, quiet location, quick access from Barajas airport. Metro station O'Donnell is close by. The breakfast was delicious (especially chocolate con churro). Staff are very helpful. We showed up early and we were accommodated quickly. Wifi is strong. Cable is plenty of channels in different languages. Our third time at the Novotel and we definitely will stay in Madrid at this hotel only.”
“Breakfast selection looked excellent! (But booking.com was charging 18€ online and on location it was 9€?!) The housekeeping staff were very friendly and accommodating, doing an excellent job of maintaining the beautiful rooms! Madrid Tours is a must Old City & New City (Tickets at Reception are 21€ for 1 day and 25€ for 2 days...there's a Family Ticket too). Highly recommended La Galeria in the Florida Retiro Building of the Retiro Parkland which is a short walk from the Novotel..I ate and drank there every day..amazing! 5*”