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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The room was spotlessly clean and beautifully furnished and decorated. Bathroom spotless and fully functional. The food was tasty and served hot. Good choices. Service throughout the hotel was excellent...nothing too much trouble. All staff were welcoming. The manager was always about and interracted with all customers. Entertainments was fantastic. Excellent value for money. The hotel is back in the hands of The Taylor Family again!!
Negative section of review
A shower mat would make me feel safer in the shower (It was requested but I think was forgotten). Alternative no alcohol/low alcohol choices would be welcomed, and after discussion with Phil the manager, I believe this will be put into place. Not really a matter of what we didnlike, but constructive suggestions 🤔
Positive section of review
Perfect location. Shops and bars within walking distance Cosy little flat. Beds were really comfortable Kitchen with a washer/ dryer. Nice little patio area for the summer months. Although it needs a table and chairs as there wasn't one.
Negative section of review
Curtains could do with being blackout. The ones up were really thin, with no blinds. So it's not good if you're a light sleeper. The front bedroom only had one curtain pulled across. No mirror in the bathroom, only had a tall mirror in one of the bedrooms, so if there are two girls getting ready, then you have to take turns. Key fob was behind a Bush that had spikey leaves on it. Needs to be cut so you don't catch yourself on it. Kettle in the kitchen needs a clean or replacement. It had limescale at the bottom. We had to use the microwave for making brews.
Positive section of review
Ease of hotel from airport. Good restaurant and great breakfast. Welcome bottles of water. Lovely bathroom.
Positive section of review
A lovely and cosy stay with comfortable facilities and friendly and helpful staff
Negative section of review
Not very many issues
Positive section of review
Everything…lovely place to stay and will be booking again !!
Negative section of review
Nothing
Positive section of review
A place to be and really nice environment.
Negative section of review
The checking out time is too early, it applies to all hotel in Bournemouth. 10:00 and 11,:00
Positive section of review
Excellent breakfast and location
Negative section of review
Room cleanliness
Positive section of review
Nothing absolutely disgusting 🫣
Negative section of review
Everything staff Everything
Positive section of review
Location, cleanliness and staff
Negative section of review
Nothing
Positive section of review
Liked the staff
Negative section of review
Did not know that they wouldn’t service the room until after 430