1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The best stay ever!!! We loved everything about our stay! We travelled to Harrogate for the country living show and I am so glad we found this room! The most comfortable bed, lovely bathroom, amazing breakfast and the best host! Maria made our stay so comfortable it was like a home from home!! Thank you very much!
Negative section of review
Nothing we did not like! Loved it all!!
Positive section of review
The staff were friendly and helpful with all my queries and questions, and even helped us organise taxis. The room was warm, cosy and comfortable. It was in a lovely location, i wish we had chance to enjoy it more!
Negative section of review
There was a smell of drains from the bathroom, but it wouldnt put me off staying again.
Positive section of review
Stayed several times very comfortable place to stay lovely location. Good food. Staff friendly
Negative section of review
Nothing really always had a pleasant stay
Positive section of review
Room was comfortable, location was convenient and staff were helpful
Negative section of review
Bathroom was a bit dingey, mouldy shower curtain, tiles etc and our shower drain overflowed flooding not only the bathroom but the main bedroom also. Staff were helpful and corrected this quickly
Positive section of review
Lovely hotel, clean,staff friendly Great location
Positive section of review
Perfect location between train station and airport
Negative section of review
Nothing
Positive section of review
Location great, original Irish guy very welcoming
Negative section of review
Power failure, cold uncomfortable room. Rude staff.
Positive section of review
The location was perfect
Negative section of review
It was very expensive compared to the room sizes Very dirty, no true cleaning is done, only make the rooms seem clean but full with dirty and germs which is due to lack of cleaning staff. Security is poor. I can't forget that a security employee arranged an attack on rich residents. Also, they seem always busy, my luggage was brought down after 30 minutes wait.
Positive section of review
Location and breakfast.
Negative section of review
I disliked how on booking.com I was able to book a room with a city view but then discovered they don’t exist when checking in. Very disappointed by this misleading information. It should be fixed. We were also given a room on ground level next to a car park. Not happy that curtains could not be open.