Booking.com reviews - Verified hotel reviews from real guests

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How does it work?

1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

United Arab Emirates

Radisson Blu Hotel, Dubai Deira Creek
- “This hotel is in an excellent location for most activities. Free shuttle bus to the beach and Dubain Msll and Burj Khalifa. Only 200m walk to the nearest Metro Stration (Union Station) whicjh is also next to as large supermarket. Very comfortable room. Hotel service excellent. Hotel organised trransfer from Airport and return.”
Australia

Crowne Plaza Surfers Paradise, an IHG Hotel
- “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”
Brazil

Copacabana in Beach
- “The closeness to the beach and being a calm place nonetheless”
Canada

Western Budget Motel East Red Deer
- “I was an IHG snob but Booking.com put me over to Western Budget, so we tried it. Very impressive rooms, spacious, big fridge and dining area. Fireplace. Quiet. Very happy with my stay. Breakfast was as expected, some carbs; cereals, toast, bagel, juices, coffee, fruits and yogurt, enough to be satisfied and go.”
Germany

Kloster Malgarten
- “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”
Spain

Sercotel Amister Art Hotel Barcelona
- “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”
France

Holiday Inn Resort le Touquet, an IHG Hotel
- “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”
United Kingdom

The Resident Liverpool
- “Location price and cleanliness”
Greece

Acropolis Select
- “Perfect hotel. Great location, staff were very helpful and kind. The roof top terrace is great.”
Indonesia

HARRIS Hotel Batam Center
- “Please for all managers. Put your staff to learn English and why not give them a salary bonus .”
Italy

L'Aurora Azzurra -Luxury Suites
- “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”
Japan

Toyoko Inn Tokyo Shinagawa Konan-guchi Tennozu Isle
- “Good. Some days were mediocre. Location : when shuttle is available ok but Otherwise have to take taxi from train station.”
Malaysia

Aurora Pavilion Bukit Jalil by Ody Suites
- “Location was great. The room size was wonderful for our family. Exceeded our expectations.”
Netherlands

Puur Geluk
- “The apartment was great. The decorations are discrete and tastefull, the artsy style is nice and confy Everything is in its place and more. The small terrace is really beutiful. I met some collegues online and the view behind me was so nice, with the light through the plants in the big windows than one of them told me that he thought I have a virtual wall until he spotted a cat walking on the fence The coffee machine is a real thing with coffee beans, the facilities are complete. You definitelly get more than you pay. The cofee and some fruit were on the house. The hosts are very nice and stylish people, very thougtfull and helpfull. They even offered to drive us from the train station to the property and back. They helped us with everything we needed and they contributted to the general impression of a nice and beautifull atmosphere overall.”
Poland

Old Town Vistula Premium Apartments
- “My favourite place Always polite clean For me Thebes in Poland”
Portugal

Casa de Serpa - Turismo Rural
- “Didnt had it, was in hurry.”
Russia

Menshicov Boutique Hotel
- “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”
Thailand

BED STATION Hostel Khaosan
- “Lovely service and advice on tours and attractions”
Turkey

Kairos Hotel
- “An interesting secluded place. Hospitable people. Ideal for independent travelers. Definitely worth a visit 👍”
United States

Jockey Club Suites
- “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

From £150
Binfield Annexe
Bracknell, United Kingdom

Average review score: 9.6
- Positive section of review
  
  Everything at this property was perfect. From the wonderful owner Julie who ensured she was on hand - with Toby the official dog guest ambassador - to welcome us , to the design and the layout, the furnishings; quality towels and bedding and thoughtful touches like water in every bedroom, chocolates , fully equipped kitchen and great bathroom facilities and heating. The second downstairs toilet was appreciated. Location was terrific and close to Reading and local shopping centres . We are sad to be leaving
- Negative section of review
  
  Nothing
Reviewed: 25 April 2024 Stayed in April 2024

Sue Australia
From £144
City Apartment by the Castle, Free Parking.
Stirling, United Kingdom

No reviews yet
- Positive section of review
  
  The apartment was nice, cozy, clean, and thoughtfully furnished with a range of amenities. The room was spacious and the bed and pillows were exceptionally comfortable, ensuring a restful night's sleep. The location was great which is close to Stirling Castle. The free parking lot was located near the apartment, offering easy access and added convenience. Additionally, the host was consistently responsive and provided prompt assistance whenever needed.
- Negative section of review
  
  The only minor issue we encountered during our stay was that the walls seemed to lack soundproofing. We occasionally heard footsteps from the upper floor in the early morning. But it was temporary only, the apartment returned to its peaceful ambiance after they left, and we were able to thoroughly enjoy the rest of our stay.
Reviewed: 25 April 2024 Stayed in April 2024

Wing Australia
From £70
The Liner at Liverpool
Liverpool, United Kingdom

Average review score: 8.3
- Positive section of review
  
  The location was excellent being within 100 yards of the train station. Although parts of the hotel were a bit dated, it was very clean and the room was perfect. On arrival, the staff greeted us with some of their typical Scouse humour and offered us a choice of room. The price we paid for the room proved to be excellent value for money for the 2 nights we stayed.
- Negative section of review
  
  The only criticism, and it wasn’t really an issue was the constant buzzing of a generator or something similar nearby. It certainly didn’t spoil our stay though.
Reviewed: 25 April 2024 Stayed in April 2024

Terry United Kingdom
From £120
The Z Hotel Piccadilly
London, United Kingdom

Average review score: 7.9
- Positive section of review
  
  Breakfast was ok and if you want more there are plenty of places to eat out.
- Negative section of review
  
  No storage for anything, the shower should have a privacy sticker put on the glass. You’ll trip over your suitcase if you have one. Door to bed is about 3 1/2 steps and you have the shower and toilet in between those steps. Location wise it’s excellent.
Reviewed: 25 April 2024 Stayed in April 2024

Maria Australia
From £51
Glen Garth Guest House
Chester, United Kingdom

Average review score: 9.3
- Positive section of review
  
  Friendly hosts Good location Nice breakfast Comfy bed
Reviewed: 25 April 2024 Stayed in April 2024

Shelly United Kingdom
From £59
Homestay near Tottenham Hotspur Stadium
London, United Kingdom

Average review score: 5
- Positive section of review
  
  Nothing!! Everything disgusting and not usable!
- Negative section of review
  
  Everything! Pictures are fake!
Reviewed: 25 April 2024 Stayed in April 2024

Andrei United Kingdom
From £85
The Crown Inn
Towcester, United Kingdom

Average review score: 8.6
- Positive section of review
  
  Lovely picturesque place to stay
- Negative section of review
  
  More space to hang clothes up
Reviewed: 25 April 2024 Stayed in April 2024

Patricia United Kingdom
From £69
The Kings Arms and Royal Hotel, Godalming, Surrey
Godalming, United Kingdom

Average review score: 8.4
- Positive section of review
  
  The cushions on the bed.
- Negative section of review
  
  The toilet and bathroom was not cleaned. There was a string of hair that was not mine on the bath
Reviewed: 25 April 2024 Stayed in April 2024

MOJIRADE United Kingdom
From £140
K Hotel Kensington
London, United Kingdom

Average review score: 7.7
- Positive section of review
  
  Clean friendly
- Negative section of review
  
  Bed wasn’t very comfortable
Reviewed: 25 April 2024 Stayed in April 2024

wendy United Kingdom
From £35
The Albany hotel
Blackpool, United Kingdom

Average review score: 6.5
- Positive section of review
  
  Everything
- Negative section of review
  
  Nothing
Reviewed: 25 April 2024 Stayed in April 2024

James United Kingdom