1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The location was excellent, the staff were so helpful and polite. They helped us in any issue we had. The facilities were excellent and we throughly enjoyed our stay here. Defiantly be back in the future having been made so welcome.
Positive section of review
Clean and modern. The TV wasn't working initially and someone came to fix it promptly. Breakfast was lovely and there was a huge choice.
Negative section of review
The pool is tiny, the steam room had no steam and both the sauna and steam room were very small .... it was tight for 4 people. But we didn't go for the 'spa' so weren't too bothered.
Positive section of review
We were given a room upgrade. It’s a beautiful contemporary hotel , stylish in its decor, fabulous breakfast , helpful staff .
Negative section of review
We were in the Grange Suite beneath what sounded like a herd of stampeding elephants. It only lasted 15 minutes though.
Positive section of review
Easy to find and good location. Parking at the rear of the property. Smashing owner. Nice and quiet room. Great breakfast.
Southend-on-Sea, United Kingdom
Positive section of review
Breakfasts and bar area were lovely. Good and cocktails were great.
Negative section of review
Shower was either scalding hot or freezing cold. Carpet in room was tired.Walls were scuffed. Not enough tea or coffee in room. Very basic room overall.
Positive section of review
I love the spectacular views of the Bannau Brycheiniog.
Negative section of review
The place is tired, and the expected upgrade has been postponed. The same notice is in the rooms that were in them when I was last there 8 months ago.
Positive section of review
Location. Room was just what was needed.
Negative section of review
Could have provided a shower cap.
Positive section of review
Very clean and comfortable beds.
Negative section of review
Noisy drains and plumbing
Positive section of review
Great breakfast and fab staff
Negative section of review
Double room was VERY small INDEED
Positive section of review
Clean and comfortable
Negative section of review
Could do with a proper bar area