1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Always a nice place to stay to break my journey. Suzi the manager is very welcoming and runs the hotel very well making sure her staff are doing a good job. Appreciate that my dogs are welcome and get little doggy biscuits before leaving!
Positive section of review
Great position, across from Waverley Station. Great checkout time at 12pm.
Positive section of review
Great place and staff can't do enough for you
Positive section of review
Location, lovely food and friendly helpful staff
Positive section of review
Fantastic location and well appointed.
Negative section of review
One small thing, on day one there was a sewage smell in the bathroom, that stopped on day two and didn’t return.
Positive section of review
Great location modern and clean
Positive section of review
Clean and central to Grasmere
Negative section of review
A little lacking in ambience but very clean.
Positive section of review
Location and friendly staff
Negative section of review
The stairs and I kept getting lost around the building!
Positive section of review
The location.
Negative section of review
The hotel charges the guest if he checked out a few minutes later than the check out time. Most hotels around the world allow a few minutes (10-20 minutes). I warn every guest to be aware of this issue.