1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Mason & Fifth is located in a quiet neighbourhood and is very near Regent's park and London zoo. It's about 10 mins walk to Camden Lock market. Although there was a bit of hiccup on the communication, the staff was very patient and helpful in meeting our needs. There is a washing machine provided at the common area which makes long stay convenient.
Positive section of review
It was a very well set up property for our stay and we appreciated the little personal touches that Clive supplied. The location and access to public transport was excellent.
Positive section of review
A nice hotel, clean, friendly staff. Okay value for money at this location. Always my London ‘go to’ hotel.
Negative section of review
Maze of corridors so finding room is frustrating. Need better signage that is Clear!
Positive section of review
Great location with walking distance to Oxford St and Portobello markets. Across the road from Hyde Park.
Negative section of review
The property is tired and needs a makeover. In saying that I have stayed there 5 times over past 10 years.
Positive section of review
All facilities, cleanliness, food, staff and EV charging
Negative section of review
Non applicable
Positive section of review
Location is near to subway station and many eateries.
Negative section of review
There should be basic cups and teaspoons provided in the room. Pillows are too soft for comfort.
Positive section of review
Beautiful room Lovely outlook Food was amazing
Negative section of review
Lots of steps to take bags up
Positive section of review
It was ideally placed for everything
Negative section of review
N/A
Positive section of review
Staff
Negative section of review
No tv in room
Brighton & Hove, United Kingdom
Positive section of review
Location,friendly helpful staff,loved pool spa facilities,very good breakfast selection,nice old building,few things could be improved on...bathroom basic...toilet very low and nothing to grab onto..decore a little tired..curtain pelmet bent..ceiling light fitting could do with clean..broken fan which was addressed quickly..but overall nothing serious just attention to detail..we loved our stay