1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
A grand find with a nice historical story to it. The price was fantastic and just sitting on the edge of all the main attractions of London was perfect. Tube station 2 minutes walk away. Rooms were small but you were already advised on this so no surprises. Breakfast was exactly what you needed to set you up for the day. Staff were lovely and very helpful, they have a folder in the rooms explaining about the hotel and it's history but also about walks and places to see. Hyde park right opposite makes a nice morning walk. We would definitely be returning here.
Negative section of review
Overall there wasn't anything to dislike. Yes rooms could be bigger but how big do you really need a room. Maybe a draw unit beside the wardrobe would be useful. Tall people may need to look at what better rooms within the hotel, a friend of ours wouldn't have been able to use the show due to height of shower head being low even at its highest, The shower screen is also too small. You have to be careful of water going all over the floor. These are small issues in the grand scheme.
Positive section of review
Excellent room facilities. Using an app for room access and lights was very convenient.
Positive section of review
Good bed and shower. Room itself is small but we would definitely book again.
Positive section of review
There were staff present The cost of the room Good location for busses
Positive section of review
Hi The service and the venue where excellent. Thank you
Negative section of review
The sound of the traffic was difficult for us to sleep as we wanted the window open.
Positive section of review
Location and the modern clean large rooms
Negative section of review
Reception was slow on arrival and gave mixed messages
Positive section of review
Breakfast excellent selection thank you.
Negative section of review
Just one minus. Coffee served in cafetières was rather too bitter for my taste.
Positive section of review
Comfortable, quiet, nice river views
Negative section of review
The door access system seemed overly complicated which was a little frustrating
Positive section of review
Breakfast to expensive so ate out