1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The house was clean and comfortable. Its an easy 10 - 15 minute walk to Bermondsey and tower station etc...Generally well setup, though a bit of extra toilet paper, bottled water in the fridge and a few snacks may have been a nice touch.
Negative section of review
The dishwasher didn't work. The main bathroom has no where to hang towels. Having to provide drivers licence or passport details for everyone staying there beforehand seemed a bit excessive and time wasting, as 2 of the 4 people staying were my children. Surely the passport details of the person renting the house ie me, would have been enough? The area is council housing so not very attractive, but it was a good central location. Regarding City Relay the property managers: As there is so much scamming these days, they need to introduce themselves in an email and state what their function is...I had no idea who they were at first, just started receiving emails re check in details etc...so they could communicate better.
Positive section of review
The family room had amazing sea views, large windows and was incredibly spacious and bright. Our children loved it and asked if we can stay here again next time.
Positive section of review
Fabulous b&b. Staff were amazing and friendly. Food and drinks were lovely. Would definitely recommend staying here x
Negative section of review
Absolutely nothing!
Positive section of review
property was very close to terminal 4, it was very clean and comfortable
Negative section of review
nothing that concerned us
Positive section of review
They provided us with fresh towels every day. And coffee and tea.
Negative section of review
ITs near 2 major stations but it would've taken like a 5 minute walk to get there. Might be hassle if its raining. Near hyde park so you can take walks anytime. Very near restaurants and groceries.
Positive section of review
View was great the balcony was the reason we booked the room.
Negative section of review
Room was not set out well the bathroom door touch the bed and had to be left open at night so could both us it an not walk into it. The room was also noise the people up stairs and next door sounded like they were in your room you could hear them talking and the children up stairs jumping off the beds.
Positive section of review
Staff were excellent. Room was really clean and comfortable
Positive section of review
Breaky fine, the man at reception on arrival was excellent
Positive section of review
Breakfast Room fresh up
Negative section of review
No lift working - promised a refund for staying a week of 100 pound. Did not receive yet and that was 2 months ago Crippled so hard to do steps to breakfast, and room Short on bottles of water Carpets and upstairs hallway snelled
Positive section of review
Room was small.
Negative section of review
I liked the location