1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Marathon, Florida
Positive section of review
Absolutely everything! We weren't expecting much for the last night of our USA road trip, before we flew home from Miami, but it turned out to be our favourite overnight stay. 5 Pelican was like brand new, spotlessly clean with every facility you could think of. As a group of 2 couples, the restrooms just across the way, as well as our private bathroom, were very convenient for us too. The outlook and views all around were spectacular, especially for the boats and wildlife. The swimming pool was lovely and a lovely surprise was that the kayaks, paddle boards and bicycles were also freely at our disposal. The lady in the office was so lovely, welcoming and helpful. Stores and eateries were a short drive away and a shout out to JJ's Doghouse, a locals bar that we had a great couple of hours in!
Negative section of review
Nothing
Miami, Florida
Positive section of review
Having issues with stand by flights we booked very last minute a double queen bed for 2 adults and 2 kids. Good value for money, free shuttle bringing us to the nearby location from Miami airport, comfortable, nice staff, very nice pool with stunning view on landing aircrafts and with lots of bath towels available, ideal for a short stay waiting for a flight to keep kids busy, fairly nice breakfast included in our Booking.com rate. All in all perfect deal, bravo.
Negative section of review
The fire alarm that run crazy at 0900 am, and the breakfast charged while included and not indicated in the arrival form, but it was refunded eventually.
Bryan, Texas
Positive section of review
The whole place was wonderful. The breakfast was totally fine and delicious. The stuff are extremely friendly and helpful.
Negative section of review
They made me pay extra 50$ because I used cash payment and that was not mentioned on the booking app. Any way they were kind guys.
Santa Barbara, California
Positive section of review
It wasn’t just good, it was outstanding!
Negative section of review
Hard to find a fault - the experience was flawless
Orlando, Florida
Positive section of review
Actually, I like everything about it
Newark, New Jersey
Positive section of review
Very modern and clean rooms
Negative section of review
Staff reception
Penn Yan, New York State
Positive section of review
Everything
Negative section of review
Everything was perfect!
Fort Worth, Texas
Positive section of review
Everything
Negative section of review
Nothing. Everything was perfect
Branson, Missouri
Positive section of review
Very good breakfast, just clean the hallway
Negative section of review
Service
El Paso, Texas
Positive section of review
The room air conditioning has low noise
Negative section of review
The drain pipe of the washbasin is blocked, yet this simple problem can occur。The efficiency of the front desk staff is extremely high, but their attitude is also not good