1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
El Segundo, California
Positive section of review
Airport shuttle included On arrival was offered my booked room in the building across the street or to take one in the main building. I took the main building above reception as it seemed safer as single female traveller. Maybe this was the reason that the room looked a little more dated than on the pictures but I didn't mind for the 1 night between flights.
Negative section of review
Extra fee to store luggage after check out, so I kept it with me in the waiting area and had to just hope for the best when I went out to get food. Long wait for airport shuttle
Austin, Texas
Positive section of review
Room was very spacious and clean. Staff were very friendly and assisted us with check-in. The parking garage is very handy, and we didn't find it too narrow or difficult to navigate (like other reviews suggest). I think it would only be an issue if you have a very, very large truck. We had a large Hyundai SUV and it was totally fine!
Negative section of review
The bed was just a fold-out bed - it was quite comfy, but a little small and tended to sink in the middle.
Los Angeles, California
Positive section of review
Rooms were spacious and clean, lots of great (free) amenities to take advantage of (e-bike hire, beach & pool towels, surfboard hire etc), and the location is hard to beat.
Negative section of review
We were a little taken aback by the $400USD security deposit they required upon check-in. We thought that was a bit extortionate, especially for only a 4 night stay. It did return to our account immediately after checking out though, which was good.
Seward, Alaska
Positive section of review
Easily accessible and well maintained. Exceptional staff who handles your check in and check out. Close to Exit Glacier and Kenai fjords National Park.
Negative section of review
Nothing.
San Francisco, California
Positive section of review
Room was spacious and clean and had everything we needed. Location is also great - not too far from the pier, and close to public transport.
Negative section of review
Nothing worth noting!
Seward, Alaska
Positive section of review
Jana was a fantastic host and made us feel so welcome. The facilities are clean and homely. The breakfast was exceptional!
Los Angeles, California
Positive section of review
Amenities location clean new building
Negative section of review
No blockout blinds
Humble, Texas
Positive section of review
Location close to the airport
Negative section of review
Extremely basic breakfast...
Boston, Massachusetts
Positive section of review
Location
Negative section of review
Cleanliness, facilities and cost
Juneau, Alaska
Positive section of review
We loved the history and story behind the Alaskan hotel , its era , its décor , the richness of fabrics , interior decor , plush velvet beautifully decorated bedrooms Karl , was very obliging and offered us an amazing bedroom with no extra cost on our second night which we really appreciated experiencing its uniqueness and charm , so a big thank you to Karl
Negative section of review
Nothing !!! All was perfect