1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Really clean rooms, even the fold out couch beds had just been steam cleaned between the morning guests departing and our family arriving. Recent renovations , so the bathroom and kitchen facilities are lovely. The reception staff were super friendly and helpful too. Great location, short walk to the earls court tube station, and local shops and restaurants.
Negative section of review
Slight street noise, but this a busy city.
Positive section of review
The staff was lovely and kind, the bed was clean and comfortable and the overall hostel's vibe is good! The living room and kitchen are nice sharing spaces. Also, the location is convenient and beautiful. Next to Hyde Park and in such a lovely neighborhood.
Negative section of review
The room could be a bit cleaner, there was some dust on the floor and the toilet had a strange smell most of the time due to air ventilation I would say, but it was clean anyhow. I recommend bringing your own padlock because the one that I bought at the reception wasn't really handy, but it's done its purpose. :)
Positive section of review
Very good and clean. Catered for all our needs. It was very close to tube and buses. Great transport link. The external of the building has slot to be desired, although it’s not really the fault of the hosts.
Positive section of review
Fabulous, very friendly and helpful hosts, great location. Nothing was a problem. Everything was top notch, would highly recommend. Thanks Jackie and Keith.
Negative section of review
Nothing
Positive section of review
Excellent size room. Luxurious towels. Very close to Land’s End and good local pub. Very polite and friendly staff.
Negative section of review
No soap! Basic hygiene requirement. It took half an hour to get soap which was too late for me to shower before our restaurant reservation. No bedside table on one side of the bed.
Positive section of review
Decor particularly, all good. Comfortable, food great , staff great. No complaints
Negative section of review
Nothing
Positive section of review
The location is good . Close to Earl’s Court The bed was comfortable.
Negative section of review
It was a building site , with scaffolding all around . I woke up with a man looking through my window. In the room above me work was going on at 4 in the afternoon…. Almost frightening. WiFi didn’t work either
Positive section of review
It’s comfortable and silent we will look again to stay with this
Negative section of review
Nothing all ate up to date
Positive section of review
Breakfast was good, room was clean and comfortable.
Negative section of review
Myself and a friend booked a Spa weekend, during our whole stay the Spa facilities were not available. Arrived to be told the pool was not in use, Jacuzzi was closed every day, each time we enquired to use the pool we were told yes but the children’s lessons were on, so we were asked to wait, they did not have a seperate part of the pool open for hotel guests only. They only had two plastic beds which were always in use. We were not offered any compensation at all for not having the facilities and were charged £6 for fabric hair covers. My friend at one point had her phone in her hand in the “ Spa “ area and was shouted at by a very rude staff member who told us phones were not permitted in the area because of the lessons that were ongoing.
Chipping Norton, United Kingdom
Positive section of review
Location
Negative section of review
Restaurant food poor