1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Everything was perfect, staff were extremely attentive, and the estate was stunning.
Negative section of review
That I didn't stay longer!
Positive section of review
Location was great, facilities were clean and staff were friendly. Bed was amazing.
Negative section of review
Small rooms.
Positive section of review
Everything was good, staff, food, room, location, cleanliness and dog friendly 😊
Negative section of review
Shells on my prawn meal.
Positive section of review
Nothing... The property is in a state of disrepair and nit how advertised.
Negative section of review
Being asked to wait 20 minutes on the steps of the property for someone to attend and let us in. When we were let in by what could only be described as a builder, we were told that the manager was away until the following day. Looking around the reception I noticed a large pole of rubbish bags stacked up against what was once a bar but no more. The residents who were coming back and forth, looked like they were part of a drug rehabilitation programme. We informed Booking.com that we wouldn't be staying and requested a full refund (which were still waiting for) then booked another hotel for our stay. 0 stars
Positive section of review
Very clean the room was lovely very spacious, breakfast was lovely
Positive section of review
Beautiful apartment with good facilities. Clean and good location.
Negative section of review
Wifi wasn't great and staff didn't return messages. Also didn't supply milk which was disappointing for our morning coffees.
Positive section of review
Lovely venue Good location, right by the sea and free easy parking
Negative section of review
The room isn’t set up to accommodate 2 ppl. The bed needs to be central with 2 bedside tables and electric sockets.
Kingston upon Thames, United Kingdom
Positive section of review
Cleanliness, amenities in room, proximity to public transport
Negative section of review
Parking options near by limited. Roadside parking on the street near by from 630 pm to 830 am
Positive section of review
Location , laundry and bus stop.
Negative section of review
The pin pad was very worn and difficult to read especially after dark. There was no outside sensor light for lockbox. No operational Manual for stove. Insufficient toilet paper.
Positive section of review
Very good
Negative section of review
Very good place