1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Location was central to the centre of Leicester so grabbing everything I needed was quick and easy, being provided a set of keys to get in and out of the property allowed me to have a lot less stress during the night as I had no worries getting back and in to my room.
Negative section of review
The mattress was a bit rough for me but that's each to their own and the bathroom lock didn't work but was made up for by the room being ensuite and the room itself having a lock for the inside.
Positive section of review
Rooms were lovely, spacious and just what we needed to relax before our long international flight. The complimentary shuttle to the airport was perfect and I have already booked again for my next trip!
Positive section of review
Location is excellent for the channel tunnel. Dinner menu was much better than expected as was the breakfast.
Positive section of review
Friendly, well staffed, close to the train station, town and beach. Fabulous gardens.
Negative section of review
The bath/shower needed a non-slip mat.
Positive section of review
People were friendly and helpful and a nice location, clean and tidy.
Negative section of review
The nearest toilet block to where we slept was out of action the whole time we were there. This meant a long trek to the toilets at any time. The mattresses were uncomfortable and it was noisy.
Berwick-Upon-Tweed, United Kingdom
Positive section of review
Excellent location, comfortable room and nice breakfast.
Positive section of review
Great location. Wonderful chef. Great staff
Positive section of review
Ideal for me as travelling alone for work
Negative section of review
All good
Positive section of review
The bar area and breakfast
Negative section of review
Room 19 the key doesn’t work in the door. Staff had to open each time and one of them took ages to get it to work. Hairs (not mine) on the tiles at the side of the bath for both nights I was there Shower gel was empty. I mentioned it when I departed the first morning but still empty when I returned later that evening. If you have a bath, you have to stand up to get the shower gel
Positive section of review
Everything new and clean