Booking.com reviews - Verified hotel reviews from real guests

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How does it work?

1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

United Arab Emirates

Premier Inn Dubai Al Jaddaf
- “We loved the location. Metro station was just few meters away and if you took a taxi, u were in the city centre in 10-15 minutes. The bed was truly amazing! Felt well rested every single day. We also enjoyed the hotel restaurant and bar - delicious food and great drinks! Definitely recommend the hotel.”
Australia

Crowne Plaza Surfers Paradise, an IHG Hotel
- “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”
Brazil

POUSO DO BEIJA FLOR
- “Great clean place with great host and a very good location. the host was super helpful with tips and just a general friendliness.”
Canada

Dancing Bear Inn Hostel
- “Staff super nice and helpful”
Germany

Kloster Malgarten
- “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”
Spain

Sercotel Amister Art Hotel Barcelona
- “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”
France

Holiday Inn Resort le Touquet, an IHG Hotel
- “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”
United Kingdom

The Resident Liverpool
- “Location price and cleanliness”
Greece

Scorpios Mansion / Downtown Skala / Seaside
- “The holiday home is just gorgeous! I felt being welcomed by family. Roula and Nick are such excellent hosts. Our flights arrived late and they waited for us to arrive to hand over the keys. The house is so tastefully decorated. The beds were very comfortable. Roula and Nick were very friendly and looked after us like family. They also arranged a taxi service for us. We met Poppi who was just delightful and helpful us to explore bit more of the island. I can’t recommend this place enough for anyone looking to escape to a place that is far from the maddening crowd.”
Indonesia

Sahadewa Resort & Spa
- “The staff was one of the best parts. They were great and always helpful. The location was in a good place too.”
Italy

L'Aurora Azzurra -Luxury Suites
- “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”
Japan

Tabist Hotel Nizi Fuefuki Misaka
- “Everything is perfect ❤️❤️❤️ We will comeback again.”
Malaysia

Axon Suites KL Pavilion
- “Good location staff is very freindly all is good”
Netherlands

Test property MARA
- “Everything was to my liking. Great breakfast.”
Poland

Central Krak Apartments
- “A very quiet property in an excellent location with a walking distance to the Old Town and the railway station which takes you directly to the airport. A plenty of places to eat around and a good shop in the building, if you need anything urgently. The owner is very helpful and a quick replier. The flat has everything you need for a short stay. Really happy with the stay.”
Portugal

Estabulo de Valinhas
- “We have had a great time at this country hostel. Don't hesitate and book if you are walking the Camino walk”
Russia

Menshicov Boutique Hotel
- “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”
Thailand

The Royal ThaTien Village
- “Great Air Con, location and staff”
Turkey

Lily Town Hotel
- “Fantastic location, so close to coffee, food and the old town. We arrived late and were tired but the guy on staff told us that we should go out and explore Hadrians Gate and Old town at night and we are so glad that we did! Was a really cool vibe - would recommend exploring at night - this was at 11pm! Bed was comfy and the space was perfect to spent a night or two in as a stopover. Location and value for money are hard to beat. We were able to park our hire car directly outside the front of the hotel which was awesome. Staff were great and very helpful. We would stay here again.”
United States

Jockey Club Suites
- “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

From £81
Hideaway Escapes, Farmhouse B&B & Holiday Home, Ideal family stay or Romantic break, Friendly animals on our smallholding in beautiful Pembrokeshire setting close to Narberth
Narberth, United Kingdom

Average review score: 9.3
- Positive section of review
  
  We loved everything about the stay, Lindsay was a wonderful host, super friendly and made us feel welcome straight away. The Peacock room was beautiful, decorated so nicely. We loved the farm, so many lovely animals and the setting was beautiful, woods and wild rabbits galore! Breakfast was delicious and we had the delight of spending some time with the two baby emus which was a highlight of the stay! Thanks so much, would highly recommend to anyone looking to stay in Pembrokeshire, all of the other camping/glamping options looked brilliant too.
- Negative section of review
  
  We were completely happy with our overnight stay.
Reviewed: 19 April 2024 Stayed in April 2024

Laura United Kingdom
From £109
Seven Dials Hotel Annexe
London, United Kingdom

Average review score: 6.6
- Positive section of review
  
  Very close to the amenities and shopping areas and the tube station Reception staff very helpful and very grateful for what they did for us …..absolutely marvellous experience during our holiday because of very comfy beddings and amazing pillows , Very clean and hygienic family room!!!
- Negative section of review
  
  Just a little thing that we were family of four and had two big and two small towels but we managed it ,
Reviewed: 19 April 2024 Stayed in April 2024

fatema United Kingdom
From £94
The Swan Inn Swinbrook
Burford, United Kingdom

Average review score: 9
- Positive section of review
  
  Tranquil Riverside country inn in charming small village, once the home of the Mitfords.
Reviewed: 19 April 2024 Stayed in April 2024

James United States
From £97
Delta Hotels by Marriott Edinburgh
Edinburgh, United Kingdom

Average review score: 7.8
- Positive section of review
  
  Generally comfortable, liked the swimming pool.
- Negative section of review
  
  Room design not very convenient, heating didn’t work, pillows too soft, cistern refilling made noise loud enough to wake us from sleep. At these prices daily cleaning should be included, not by request only.
Reviewed: 19 April 2024 Stayed in April 2024

Ray United Kingdom
From £62
The Dwelling Place
Irvine, United Kingdom

Average review score: 9
- Positive section of review
  
  Nice place , pretty local to shops
- Negative section of review
  
  The only reason I booked this place was because it stated apartment on the listing it was in fact just a bedroom with toilet and the walls must have been very thin as all we heard was snoring all night and we didn’t stay the full time we ended up getting another hotel for the last day we were supposed to be there
Reviewed: 19 April 2024 Stayed in March 2024

John United Kingdom
From £60
Holiday Inn Express Portsmouth – North, an IHG Hotel
Portsmouth, United Kingdom

Average review score: 7.7
- Positive section of review
  
  Room, comfortable and clean bed
- Negative section of review
  
  Heating was non existent on arrival using only an air con unit which was locked out. On turning it on I was still wearing a coat for a couple of hours as it was so cold. The bathroom had no heating and I therefore wasn’t prepared to strip off for a shower. Coffee at breakfast was undrinkable so had to go without and so was the juice.
Reviewed: 19 April 2024 Stayed in April 2024

Matthew United Kingdom
From £89
Macdonald Craxton Wood Hotel & Spa
Ledsham, United Kingdom

Average review score: 7.5
- Positive section of review
  
  Fabulous leisure facilities.
Reviewed: 19 April 2024 Stayed in April 2024

john United Kingdom
From £255
The Other House South Kensington
London, United Kingdom

Average review score: 8.7
- Positive section of review
  
  Good location and breakfast
- Negative section of review
  
  The room was impractical. Very, very small but it wasn't the size, it just didn't function. You crammed too much stuff in it to sell as an apartment and it's actually a very small hotel room with too much stuff in it. You could't even watch the TV in any comfort. Porter 4 - check it out. Ridiculous.
Reviewed: 19 April 2024 Stayed in April 2024

Andrew United Kingdom
From £62
Exeter Court Hotel
Exeter, United Kingdom

Average review score: 8.2
- Positive section of review
  
  Location
- Negative section of review
  
  Was noisy with other guests and doors closing late at night
Reviewed: 19 April 2024 Stayed in April 2024

Stephen United Kingdom
From £51
Leonardo Hotel Bradford - formerly Jurys Inn
Bradford, United Kingdom

Average review score: 7.9
- Positive section of review
  
  Comfy beds great location. Rooms were clean and spacious staff were helpful.
Reviewed: 19 April 2024 Stayed in March 2024

Anonymous United Kingdom