Booking.com reviews - Verified hotel reviews from real guests

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How does it work?

1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

United Arab Emirates

Radisson Blu Hotel, Dubai Deira Creek
- “This hotel is in an excellent location for most activities. Free shuttle bus to the beach and Dubain Msll and Burj Khalifa. Only 200m walk to the nearest Metro Stration (Union Station) whicjh is also next to as large supermarket. Very comfortable room. Hotel service excellent. Hotel organised trransfer from Airport and return.”
Australia

Crowne Plaza Surfers Paradise, an IHG Hotel
- “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”
Brazil

Copacabana in Beach
- “The closeness to the beach and being a calm place nonetheless”
Canada

Western Budget Motel East Red Deer
- “I was an IHG snob but Booking.com put me over to Western Budget, so we tried it. Very impressive rooms, spacious, big fridge and dining area. Fireplace. Quiet. Very happy with my stay. Breakfast was as expected, some carbs; cereals, toast, bagel, juices, coffee, fruits and yogurt, enough to be satisfied and go.”
Germany

Kloster Malgarten
- “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”
Spain

Sercotel Amister Art Hotel Barcelona
- “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”
France

Holiday Inn Resort le Touquet, an IHG Hotel
- “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”
United Kingdom

The Resident Liverpool
- “Location price and cleanliness”
Greece

Acropolis Select
- “Perfect hotel. Great location, staff were very helpful and kind. The roof top terrace is great.”
Indonesia

HARRIS Hotel Batam Center
- “Please for all managers. Put your staff to learn English and why not give them a salary bonus .”
Italy

L'Aurora Azzurra -Luxury Suites
- “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”
Japan

Toyoko Inn Tokyo Shinagawa Konan-guchi Tennozu Isle
- “Good. Some days were mediocre. Location : when shuttle is available ok but Otherwise have to take taxi from train station.”
Malaysia

Aurora Pavilion Bukit Jalil by Ody Suites
- “Location was great. The room size was wonderful for our family. Exceeded our expectations.”
Netherlands

Puur Geluk
- “The apartment was great. The decorations are discrete and tastefull, the artsy style is nice and confy Everything is in its place and more. The small terrace is really beutiful. I met some collegues online and the view behind me was so nice, with the light through the plants in the big windows than one of them told me that he thought I have a virtual wall until he spotted a cat walking on the fence The coffee machine is a real thing with coffee beans, the facilities are complete. You definitelly get more than you pay. The cofee and some fruit were on the house. The hosts are very nice and stylish people, very thougtfull and helpfull. They even offered to drive us from the train station to the property and back. They helped us with everything we needed and they contributted to the general impression of a nice and beautifull atmosphere overall.”
Poland

Old Town Vistula Premium Apartments
- “My favourite place Always polite clean For me Thebes in Poland”
Portugal

Casa de Serpa - Turismo Rural
- “Didnt had it, was in hurry.”
Russia

Menshicov Boutique Hotel
- “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”
Thailand

BED STATION Hostel Khaosan
- “Lovely service and advice on tours and attractions”
Turkey

Kairos Hotel
- “An interesting secluded place. Hospitable people. Ideal for independent travelers. Definitely worth a visit 👍”
United States

Jockey Club Suites
- “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

From £118
Brightway Hemel, WiFi and Netflix, Perfect for Contractors and Relocators
Hemel Hempstead, United Kingdom

Average review score: 10
- Positive section of review
  
  The apartment itself is right in the city centre, which is great for me as I have to use the bus for travel. Overall, it's quite modern and clean. The living room, bedroom, and bathroom were all well-maintained to a high standard. The setup of the dining table added a nice touch, and the beds were quite comfortable. The duvet covers had a much livelier colour pattern compared to the images. Also, when I needed help from the host, they were consistently responsive and helpful. I wouldn't hesitate to book here again in the future.
- Negative section of review
  
  As it is in the city centre it can be a little bit noisy but it quietens down later on, anyway.
Reviewed: 25 April 2024 Stayed in April 2024

Fernandes United Kingdom
From £98
The Cube Hotel Birmingham
Birmingham, United Kingdom

Average review score: 7.5
- Positive section of review
  
  Location good for Utilita Arena view over Birmingham was outstanding Breakfast in Marco Pierre White restaurant was very good quality
- Negative section of review
  
  Expected more from the reputation The Cube has. Check in was laboured with only 2 staff Room was clean but very worn Bathroom was also very worn Kingsize bed was 2 singles pushed together with a topper on. You could feel they were singles and moved apart easily
Reviewed: 25 April 2024 Stayed in April 2024

Tracy United Kingdom
From £101
Cosy Country Modern Studio with Patio Space.
Crieff, United Kingdom

Average review score: 9.4
- Positive section of review
  
  Location open plan everything was on point .hosts where very attentive, its the perfect place for a get away from the children
Reviewed: 25 April 2024 Stayed in March 2024

craig United Kingdom
From £50
Vine, Stafford by The White Feather Group Ltd
Stafford, United Kingdom

Average review score: 7.7
- Positive section of review
  
  Everywhere you might want to go is on your doorstep but it was still a very quiet stay. Comfortable bed.
- Negative section of review
  
  Room maybe needs a little tlc.
Reviewed: 25 April 2024 Stayed in March 2024

Alan United Kingdom
From £44
The Yorkshire Hotel
Harrogate, United Kingdom

Average review score: 8.1
- Positive section of review
  
  Reception staff where very attentive. And friendly would recommend fir sure
Reviewed: 25 April 2024 Stayed in April 2024

craig United Kingdom
From £76
Aloft Birmingham Eastside
Birmingham, United Kingdom

Average review score: 8.8
- Positive section of review
  
  Great hotel, spotlessly clean and very friendly staff
- Negative section of review
  
  Pillows were too soft for me - personal choice though
Reviewed: 25 April 2024 Stayed in April 2024

Judy United Kingdom
From £63
Shaftesbury Hotel Dundee
Dundee, United Kingdom

Average review score: 8.1
- Positive section of review
  
  very comfortable. excellent breakfast.
- Negative section of review
  
  I wasn't able to check-out at the desk so just left the key.
Reviewed: 25 April 2024 Stayed in April 2024

Elizabeth United Kingdom
From £71
OYO Flagship Sheffield City Centre
Sheffield, United Kingdom

Average review score: 7
- Positive section of review
  
  Not sure there's much to say here
- Negative section of review
  
  Pillows like rocks, fan in bathroom didn't work, bed and room to freshened up after first night (I only expected bed being made and towels refreshed where required, and for the coffee cups and supply to be refreshed!), no radiator or towel rail in bathroom, breakfast very basic limited supply even had to ask for milk for cereal, warned not to park outside due to bad area... and goodness the area was rough- first place we walked past was called 'oblivion' say no more! Although i appreciate we didn't book the Ritz, for £250.for two nights I would still have expected better. What's the saying... should have booked a Premier?
Reviewed: 25 April 2024 Stayed in April 2024

Jacqui United Kingdom
From £121
Francis Hotel Bath
Bath, United Kingdom

Average review score: 8.4
- Positive section of review
  
  Location and friendly helpful staff
- Negative section of review
  
  The restaurant is nicely decorated, super friendly staff. Whilst there was a good choice of starters the main course options were limited given the profile of the hotel
Reviewed: 25 April 2024 Stayed in April 2024

Julian United Kingdom
From £125
Hotel de France
Saint Helier Jersey, United Kingdom

Average review score: 8.4
- Positive section of review
  
  breakfast room spa
- Negative section of review
  
  was a little far out of the town centre than we had expected
Reviewed: 25 April 2024 Stayed in April 2024

Helen United Kingdom