1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The property was lovely, very comfortable and well equipped. It is situated within beautiful grounds where you can enjoy walking from your front door. Also had outside seating area to enjoy sitting in the sun in good weather. All bedrooms had en suite shower rooms which was ideal.
Negative section of review
The showers were fixed rain shower type. But there were no hand held option which would have been better. Also, no place to put your soap/shampoo, which for older people means bending down a lot, risking falls. More hooks on bathroom doors would help too.
Positive section of review
We stayed with the family, travelled into Bath city the first day and went to Longleat the next day. Perfect location. We used the bus to travel into Bath city centre which was great. Food was lovely, overall a perfect stay.
Negative section of review
N/A
Positive section of review
Very nice staff, we had a really bad experience in London, and they gave us an upgrade which we really appreciated. We were also given free drinks vouchers.
Negative section of review
It’s very big, but that doesn’t have to be a negative point
Positive section of review
Gym facilities, bar and restaurant were all very nice and enjoyable for our work trip. Self check in and self check out are very good features.
Negative section of review
It was all very good.
Positive section of review
The reception staff were amazing, there was a lash with blonde hair that look us to our room and was truly amazing!
Negative section of review
The rooms were overall very tired looking and not as amazing as I truly thought! The the tap from the ceiling was mouldy and had a smell, the soap dispensers in the room were falling off the wall and the mirror walls were tarnish to the point of not being able to see in them! The jacuzzi was not working in the bath either!
Positive section of review
Breakfast was great, rooms were clean and well appointed.
Positive section of review
exactly as shown in pictures. Location is fabulous !
Negative section of review
The no person check in could be a lot more smoother. I had paid extra for early check in and check out. I never received an email station early check in or check out wasnt possible so arrived at the property early assuming I could check in early. Also at the time of check out, I had to call multiple times to confirm whether late check out was accepted or not. Other than these teething issues, had a lovely stay here
Positive section of review
Wel worth the money small room but well worth it
Negative section of review
To small
Positive section of review
Staff were friendly
Negative section of review
Check in took time due to no staff.
Positive section of review
Location
Negative section of review
Not enough lights