1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Walked up to restaurant for a meal; 20 minutes no problem and helped digestion! Following day, it was a 15 minute walk to the University, so the Hotel is well-positioned for this. Room was being refurbished so not everything was finished but it was warm and a comfy bed plus a good shower, bottles of water and tea-making pieces. Breakfast was excellent!
Negative section of review
New TV had been installed but aerial not connected - not significant.
Positive section of review
considering we was out most of the day it was just nice to have a bed and place to store our stuff that was only 5 min away from the city centre. place was small but for 2 people it was fine and good value.
Negative section of review
not much to complain about like walls were a bit to thin but not much else.
Positive section of review
This was our second time staying here it's a lovely clean place with very friendly staff, they serve beautiful food and nice cocktails 😊
Positive section of review
The breakfast was nice cereal, fruit and toast. The location was great.
Negative section of review
The room was a little small and there was no parking at the hotel
Positive section of review
Excellent location for high Street Kensington and the Albert hall
Negative section of review
The entry code system which didn't work on our room door so had to find a staff member for an actual key.
Positive section of review
The beds were really comfortable. Breakfast was good
Negative section of review
Rom 64. Below kitchen .from 6.30am we were awake from noise. Rooms not soundproof. Plus room was freezing until heating went on automatically at 6.30pm. Had to have portable heater
Positive section of review
Location was good. Just what I needed
Negative section of review
Bed and sofas were very low.
Positive section of review
staff were friendly and helpful
Negative section of review
not applicable
Positive section of review
Everything
Positive section of review
Location
Negative section of review
Small window, only one