1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Newcastle upon Tyne, United Kingdom
Positive section of review
Perfect location in the city centre. Shopping, wining and dining all at hand. 10 minutes walk from railway station and about 15 - 20 minutes walk to the Utilita arena. Checked in online and easy key collection at the digital check in pods in the lobby although the reception is manned for those who want the traditional check in experience. We requested a quiet room when we booked and thats what we got. Spotlessly clean. Most comfortable hotel bed I've slept in for a long time - had a great night's sleep and a lie - in as check out is 11am. Excellent value.
Positive section of review
Ana was so welcoming when we arrived and super helpful! The rooms were lovely bright, airy and clean. We were very happy to have stayed here. The location was perfect for us during our stay in London. The hotel is also a safe space which made us feel even more comfortable throughout our stay.
Positive section of review
Richard and Denise were the perfect hosts. They made us feel welcome from the moment they opened the door and were attentive and generous throughout. Their house is truly impressive and the view over the weir enjoyable. A cut above any B&B I've found in UK before.
Negative section of review
We honesty couldn't find fault with anything.
Positive section of review
It was a warm friendly welcome from all staff that we met, a nice clean comfortable room. The restaurant had a good menu & the food served was very nice, the price of a pint is a bit overpriced though.
Negative section of review
Parking is a bit of a drama when there’s a function on as onsite parking isn’t massive & also an extra £10:00 unless you book direct with the hotel.
Positive section of review
Comfortable and quite spacious room with a sea view. Quite good breakfasts though hotplate was not always topped up and fresh, and buffet rather limited - but more than sufficient.
Negative section of review
Heavily used by coach parties so everything is a bit 'regimented'. Lift is small for the numbers using the hotel. Hardly any parking but can be arranged at a neighbouring hotel (for a fee and if available).
Weston-super-Mare, United Kingdom
Positive section of review
Exceptional breakfast. Lovely friendly restaurant staff. Asked for a room at the back of the hotel and was allocated one, thank you very much.
Positive section of review
It would have been nice to have breakfast but the old swan was lovely
Positive section of review
Good accomodation decor a little old and bed wasn't very good
Negative section of review
The bed
Positive section of review
Friendly staff, nice breakfast and great location for football.
Negative section of review
Bed was uncomfortable
Positive section of review
Clean, good use of gym and spa, staff friendly