Booking.com reviews - Verified hotel reviews from real guests

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How does it work?

1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

United Arab Emirates

Radisson Blu Hotel, Dubai Deira Creek
- “This hotel is in an excellent location for most activities. Free shuttle bus to the beach and Dubain Msll and Burj Khalifa. Only 200m walk to the nearest Metro Stration (Union Station) whicjh is also next to as large supermarket. Very comfortable room. Hotel service excellent. Hotel organised trransfer from Airport and return.”
Australia

Crowne Plaza Surfers Paradise, an IHG Hotel
- “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”
Brazil

Copacabana in Beach
- “The closeness to the beach and being a calm place nonetheless”
Canada

Western Budget Motel East Red Deer
- “I was an IHG snob but Booking.com put me over to Western Budget, so we tried it. Very impressive rooms, spacious, big fridge and dining area. Fireplace. Quiet. Very happy with my stay. Breakfast was as expected, some carbs; cereals, toast, bagel, juices, coffee, fruits and yogurt, enough to be satisfied and go.”
Germany

Kloster Malgarten
- “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”
Spain

Sercotel Amister Art Hotel Barcelona
- “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”
France

Holiday Inn Resort le Touquet, an IHG Hotel
- “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”
United Kingdom

The Resident Liverpool
- “Location price and cleanliness”
Greece

Acropolis Select
- “Perfect hotel. Great location, staff were very helpful and kind. The roof top terrace is great.”
Indonesia

HARRIS Hotel Batam Center
- “Please for all managers. Put your staff to learn English and why not give them a salary bonus .”
Italy

L'Aurora Azzurra -Luxury Suites
- “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”
Japan

Toyoko Inn Tokyo Shinagawa Konan-guchi Tennozu Isle
- “Good. Some days were mediocre. Location : when shuttle is available ok but Otherwise have to take taxi from train station.”
Malaysia

Aurora Pavilion Bukit Jalil by Ody Suites
- “Location was great. The room size was wonderful for our family. Exceeded our expectations.”
Netherlands

Puur Geluk
- “The apartment was great. The decorations are discrete and tastefull, the artsy style is nice and confy Everything is in its place and more. The small terrace is really beutiful. I met some collegues online and the view behind me was so nice, with the light through the plants in the big windows than one of them told me that he thought I have a virtual wall until he spotted a cat walking on the fence The coffee machine is a real thing with coffee beans, the facilities are complete. You definitelly get more than you pay. The cofee and some fruit were on the house. The hosts are very nice and stylish people, very thougtfull and helpfull. They even offered to drive us from the train station to the property and back. They helped us with everything we needed and they contributted to the general impression of a nice and beautifull atmosphere overall.”
Poland

Old Town Vistula Premium Apartments
- “My favourite place Always polite clean For me Thebes in Poland”
Portugal

Casa de Serpa - Turismo Rural
- “Didnt had it, was in hurry.”
Russia

Menshicov Boutique Hotel
- “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”
Thailand

BED STATION Hostel Khaosan
- “Lovely service and advice on tours and attractions”
Turkey

Kairos Hotel
- “An interesting secluded place. Hospitable people. Ideal for independent travelers. Definitely worth a visit 👍”
United States

Jockey Club Suites
- “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

From £104
Little Norton Mill
Chiselborough, United Kingdom

Average review score: 9.6
- Positive section of review
  
  Location was tucked away within the village ,made you feel you were going somewhere quite special. View from the door of the apartment was beautiful, especially when we had a brief spell of sun. The sunlight glistened over the water and gave a relaxed feel to the quiet of Spring unfolding. Inside was sweet and well presented. loved the small table and cosy chair to relax in to watch if you chose to, the birds on the bird feeders. Bed was comfy, bedding was crisp and the blind shut out the light well. Shower was easy to use and nice towels also available. Good instructions for appliances which really helped and everything was well organised and very clean.
- Negative section of review
  
  How cold downstairs was.This is understandable due to location of property. You will need to visit to see what I mean. Don't be put off by this. It would be lovely more so, when we have hot weather as we went in March. There was heating available, however we just needed to switch it on. All good after we did that.
Reviewed: 25 April 2024 Stayed in March 2024

Trish United Kingdom
From £95
Destiny Scotland Apartments at Nelson Mandela Place
Glasgow, United Kingdom

Average review score: 9
- Positive section of review
  
  Perfect location, the apartment is fully equipped, clean and very comfy. This is the second time I have stayed here and have actually stayed in there same apartment! I will only stay here from now on when visiting Glasgow xx
- Negative section of review
  
  N/a
Reviewed: 25 April 2024 Stayed in April 2024

Matt United Kingdom
From £80
Lymm Boutique Rooms
Lymm, United Kingdom

Average review score: 9.6
- Positive section of review
  
  Convenient in lovely town centre with plenty of options for food and drink. Easy to access, spotlessly clean and everything I needed as an overnight stop on my walk. I liked the fresh milk in the fridge. I would stay again.
- Negative section of review
  
  Nothing, although it took a while to work out how to use the coffee machine- perhaps some written instructions would be helpful for those that haven't used one. Once mastered the coffee was great.
Reviewed: 25 April 2024 Stayed in April 2024

Antony United Kingdom
From £160
The Dowans Hotel of Speyside
Aberlour, United Kingdom

Average review score: 9.2
- Positive section of review
  
  Breakfast was very good. Also dinner was exceptional, congratulations to the chef! I never tried whisky pairing with and was a wonderful experience
- Negative section of review
  
  The prices were a little expensive.
Reviewed: 25 April 2024 Stayed in April 2024

Gustavo Brazil
From £114
STAYZED E - NG7 Free WiFi, Parking, Stylish House Near City Centre - Great For Tourists, Families, Contractors & Long Stays
Nottingham, United Kingdom

Average review score: 9.7
- Positive section of review
  
  Quick response to the couple of situations we had and a very good contractor who came to fix the bannister.
- Negative section of review
  
  The lock for the main door wasn't working properly and caused issues. Have reported. The bannister fell off the wall but they came and fixed within the hour.
Reviewed: 25 April 2024 Stayed in April 2024

Craig United Kingdom
From £59
Mercure Livingston Hotel
Livingston, United Kingdom

Average review score: 7.1
- Positive section of review
  
  The room was ground floor as requested. Front desk staff were very welcoming.
- Negative section of review
  
  Restaurant/bar staff seemed to be quite disorganised.
Reviewed: 25 April 2024 Stayed in April 2024

Fiona United Kingdom
From £89
Putera Puteri Residence
London, United Kingdom

Average review score: 8.3
- Positive section of review
  
  Spacious, comfortable beds. Staff were very helpful.
- Negative section of review
  
  Long stairs to get to the rooms. No lifts available.
Reviewed: 25 April 2024 Stayed in April 2024

Jose United Kingdom
From £49
The Imperial Hotel Exmouth
Exmouth, United Kingdom

Average review score: 7.6
- Positive section of review
  
  Location, friendly and helpful staff
- Negative section of review
  
  Nothing really.
Reviewed: 25 April 2024 Stayed in March 2024

Lydia United Kingdom
From £238
The Royal Horseguards Hotel, London
London, United Kingdom

Average review score: 8.2
- Positive section of review
  
  Location and friendly saff
- Negative section of review
  
  There are only 2 elevators and that made it difficult and creted delay to go in & out from my floor. Majority of the times got to take the stairs.
Reviewed: 25 April 2024 Stayed in April 2024

Christian Netherlands
From £56
Holiday Inn Reading South M4 Jct 11, an IHG Hotel
Reading, United Kingdom

Average review score: 8
- Positive section of review
  
  Easy to park car.
- Negative section of review
  
  Drinks expensive.
Reviewed: 25 April 2024 Stayed in April 2024

Judith United Kingdom