Booking.com reviews - Verified hotel reviews from real guests

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1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

United Arab Emirates

Sofitel Dubai The Palm Resort & Spa
- “Staff were amazing. Elmarco from Laguna Beach Taverna, Sabre from pool and beech management, Linda at the breakfast. Everyone made this trip memorable. Thank you.”
Australia

Crowne Plaza Surfers Paradise, an IHG Hotel
- “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”
Brazil

Dolphin Lodge
- “The food was absolutely exceptional. The location itself, while a bit of a travel, was great for excursions into the amazon. The guides and staff were friendly, professional, and fun!”
Canada

Knotty Pine Cottages, Suites & Motel Rooms
- “the room was really cosy, it was clean, and the view was really nice! we were also grateful for the host for giving us what we asked for even when it was quite late.”
Germany

Kloster Malgarten
- “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”
Spain

Sercotel Amister Art Hotel Barcelona
- “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”
France

Holiday Inn Resort le Touquet, an IHG Hotel
- “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”
United Kingdom

The Resident Liverpool
- “Location price and cleanliness”
Greece

Villa Francesca
- “Very clean apartment. Excellent location for exploring the town, close to restaurants and shops. Petros is an excellent and friendly host.”
Indonesia

Villa Semua Suka X 3
- “A stunningly beautiful garden property. Wow! Very well kept, felt like home.”
Italy

L'Aurora Azzurra -Luxury Suites
- “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”
Japan

Resol Poshtel Tokyo Asakusa
- “Spotlessly clean, really helpful staff, and easy access to the station to get everywhere else.”
Malaysia

Lucentia Residence KL
- “Everything was Great, i enjoyed my trip”
Netherlands

nhow Amsterdam Rai
- “The staff are very nice. The rooms are very cosy , large and stylish. The beds are supper comfortable, and my room was very quiet Easy access to the city via underground or tram 4 and an evening in De Pijp Ten out of ten for this great hotel with super breakfast with a view”
Poland

Old Town Vistula Premium Apartments
- “My favourite place Always polite clean For me Thebes in Poland”
Portugal

Casa de Serpa - Turismo Rural
- “Didnt had it, was in hurry.”
Russia

Menshicov Boutique Hotel
- “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”
Thailand

Pullman Bangkok Hotel G
- “Excellent room, quiet, great view, friendly staff and amazing breakfast as well as food in the burger place and roof top as well, i am glad i found a spot when i come to bangkok !”
Turkey

Wonder of cappadocia
- “Everything was perfect”
United States

Jockey Club Suites
- “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

From £48
The Bournbrook Inn
Birmingham, United Kingdom

Average review score: 7.5
- Positive section of review
  
  Loved the receptionist with French manicured nails lol which are my favourite on girls ooops anyway lol had lovely chat with her told her I was here for the wrestling and the breakfast so polite and then the room was lovely room 2 but I was near the reception front door so the door closes is heard but I still loved it heating actually works lovely duvet just like my bed no sheets so comfy and warm cos I hate the cold I really enjoyed my visit I didn't have the breakfast 😞 as I slept in lol cos I was so at peace a big thank you to you all I will be back definitely for the breakfast and see my friend at front desk 10/10 Coffee in room Heating that works Amazing front staff Such a lovely place with history Amazing decorating of rooms love the pictures of Inn Towels amazing Free coffee bits 10/10 Free shower gel was 10/10
- Negative section of review
  
  Not enough time stayed lol Your amazing nothing not to like Small request the mattress in room 2 is too soft and springy was a bit annoying check to see what I mean needs replacing for firmer newer one humble request 😊
Reviewed: 24 April 2024 Stayed in April 2024

Sabharwal United Kingdom
From £177
The Luxury Hogwarts retreat! Perfect for Harry Potter World Watford & Central London With Parking
Watford, United Kingdom

Average review score: 6
- Positive section of review
  
  Glad we decided to choose this property to stay at! The place was clean and smelt really nice when first entered. My kids loved the Harry Potter themed cinema room so much. The attention to detail in the accommodation was remarkable, from the stylish decor to the well-equipped kitchenette, everything was thoughtfully designed to ensure a comfortable stay. The bed was incredibly cozy, guaranteeing a restful night's sleep after a long day of exploring the city. The location of the accommodation was also perfect, situated in a close proximity to Watford town with easy access to transportation and various amenities. Overall, my experience at Harry’s Retreat was nothing short of fantastic. I highly recommend it to anyone looking for a convenient, comfortable, and memorable stay in Watford. I’ll definitely be returning on my next visit!
Reviewed: 24 April 2024 Stayed in April 2024

Basem United Kingdom
From £86
The Borough Lancaster
Lancaster, United Kingdom

Average review score: 8.6
- Positive section of review
  
  I absolutely love staying at The Borough. The rooms are so much better than the characterless boxes of chain hotels or the cramped accommodation often found in converted properties. So comfortable, spacious, and equipped with everything I may have needed. The room I stayed in on this occasion was above the bar and function suite, and it was totally quiet and relaxing despite a wedding reception immediately below me. The staff were, as usual, extremely welcoming, professional, interested in my individual (medical needs) and helpful. Especially on my arrival and departure. Housekeeping were very friendly, communicative, polite, and accommodating, making sure I felt unpressured during my check out.
- Negative section of review
  
  There is actually nothing to dislike about a stay at The Borough. Everything you need is provided. Perhaps the only negative is that there are no hotel specific parking arrangements, so you have to use public car parks which are pay and display at the standard rates and can be very busy. As with most accomodation in the City of Lancaster the room cost can be higher but in general I do regard it real value for money staying here when everything taken into account. If your budget can stretch to it at the peek periods.
Reviewed: 24 April 2024 Stayed in April 2024

Roy United Kingdom
From £90
The Studio Apartment
Weymouth, United Kingdom

Average review score: 9.1
- Positive section of review
  
  This was mine & my husbands 2nd stay in the same apartment & like the 1st time we absolutely loved it 🙂 We will stay here many more times for years to come.
- Negative section of review
  
  We honestly can't say we didn't like anything hence the reason for coming back
Reviewed: 24 April 2024 Stayed in April 2024

Suzi United Kingdom
From £116
Malmaison Edinburgh
Edinburgh, United Kingdom

Average review score: 7.6
- Positive section of review
  
  Good location, great helpful staff. Good and warm. Bar nice. 24 hour gym. Close to tram.
- Negative section of review
  
  Dinner menu limited and expensive. Taps wonky. Shower reluctant to deliver hot water, fixed shower head made it difficult to wash without getting hair wet. Lighting too dim to read, don't want low light all the time. View was a brick wall and scaffolding. Some ventilation fan noise through pipes from other rooms (long after my fan went off). Breakfast nice but fried eggs tended to have set yolks. Gym could have more varied equipment rather than 6 identical running machines. 1cm gap around bathroom window frosting. Decor too understated, particularly corridors. Frosted layer obscured corridor windows - any view would be better. Would be nice if bars could stay open after 11. These are minor points.
Reviewed: 24 April 2024 Stayed in April 2024

K United Kingdom
From £45
Elm Tree Guest House
Weston-super-Mare, United Kingdom

Average review score: 8.8
- Positive section of review
  
  Lovely clean room. Tea & coffee available in room.
- Negative section of review
  
  Clean & pleasant on beach.
Reviewed: 24 April 2024 Stayed in April 2024

Michele United Kingdom
From £84
Holiday Inn Express - London Heathrow T4, an IHG Hotel
Hillingdon, United Kingdom

Average review score: 8.3
- Positive section of review
  
  Clean ,plenty of space
- Negative section of review
  
  Nothing to dislike, just one thing though was a bit wierd , coffee table in double room only had one chair---strange.
Reviewed: 24 April 2024 Stayed in March 2024

David United Kingdom
From £92
Grand Airport Ensuites
Harmondsworth, United Kingdom

Average review score: 4.7
- Positive section of review
  
  Lugar tranquilo
- Negative section of review
  
  Longe do centro
Reviewed: 24 April 2024 Stayed in March 2024

Rodrigues Brazil
From £143
ApartaSuites London Emerald
London, United Kingdom

Average review score: 6.7
- Positive section of review
  
  Location.
- Negative section of review
  
  Every thing about the property was worst experience of my life,from smelly dirty linen and pillows to broken furniture,appliances and disgusting bathroom.
Reviewed: 24 April 2024 Stayed in April 2024

Dr United Kingdom
From £109
Stepney Green Self Contained Studio
London, United Kingdom

No reviews yet
- Positive section of review
  
  Very bed
Reviewed: 24 April 2024 Stayed in April 2024

Raju United Kingdom