Booking.com reviews - Verified hotel reviews from real guests

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1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

United Arab Emirates

Dusit D2 Kenz Hotel Dubai
- “Convenient location, great view, amazing staff, nice value for money.”
Australia

Crowne Plaza Surfers Paradise, an IHG Hotel
- “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”
Brazil

CHALÉ DOS ALPES VERDES
- “The house is very stylish and well-organized, we enjoyed the space a lot. Nice fireplace outside, lots of kitchen amenities to cook. Host family is very hospitable and always here to help. We liked that there was some frozen food and wine in the fridge for a very reasonable price. Perfect choice for a countryside getaway!”
Canada

Bisha Hotel Toronto
- “Breakfast at Kost was really good.”
Germany

Kloster Malgarten
- “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”
Spain

Sercotel Amister Art Hotel Barcelona
- “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”
France

Holiday Inn Resort le Touquet, an IHG Hotel
- “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”
United Kingdom

The Resident Liverpool
- “Location price and cleanliness”
Greece

Kalestesia Suites
- “Staff, cleanliness, view and breakfast.”
Indonesia

Sudamala Resort, Sanur, Bali
- “The rooms are really spacious and the staff is great. We used their bicycles a couple of times. One time it was raining so bad that we had to call a taxi. The hotel picked the bikes up without any charge.”
Italy

L'Aurora Azzurra -Luxury Suites
- “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”
Japan

ANA Crowne Plaza Narita, an IHG Hotel
- “Funny, the hotel was nice, breakfast was top knotch,but my favorite part was the Okonamiyaki restaurant next door. it's open at 4pm and serves nice, authentic Okonamiyaki for very reasonable prices. If you're a fan, don't miss it. Hotel/Airport shuttle was clean, on time, and very professional.”
Malaysia

Platinum Suites KLCC
- “The property itself was lovely and spacious. Great skyline views of the city. All the way out to the jungle! Pool and gym were very good”
Netherlands

Canal House Inn
- “Everything that was promised! Christian was great to deal with - unobtrusive but there to help if needed. And the property was great! Highly recommended!”
Poland

BG Premium Apartments Mennica Residence
- “Modern apartment in modern neighbourhood of skyscrapers.Comfy bed. Good location.Next to Norblin factory with big food court and many restaurants. 10 mins walk to Central train station and iconic Palace of nauki i kultury.40 mins walk to Old Town.”
Portugal

Villa Arneiro 1
- “The location was perfect for our trip requirements..Centrally located to many beaches, Obidos, Tomar, Sintra, Cascais, Peniche, Nazare, Lisbon, several cave sites, dino trackway sites...so there was plenty to do. There was a little grocery store within walking distance of the Villa for day to day needs. It was easy to nagivate around the roads and highways, but you need a gps in the car or google maps, there are no street signs so don't rely on a map to navigate. The villa had AC and a full kitchen to work with, bedrooms were spacous and comfortable. The villa was very safe, clean and beautiful. We liked the self check in and out. We even took a dip in the small pool on the deck. Only about an hour from the airport in Lisbon. This was one of the best vactions we have had for ease of travel and sites to see. The accommodations were perfect for us. We met the owners and they were lovely. We loved feeding the goats and the chickens.”
Russia

Menshicov Boutique Hotel
- “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”
Thailand

OK CHIC PHUKET HOSTEL
- “Because of my last stay, I had to extend my stay. Totally worth the price.”
Turkey

All Seasons Hotel
- “Very nice place to stay, very friendly staff, and they help you with everything 🙏 Nice neighborhood as well, and very kind people”
United States

Jockey Club Suites
- “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

From £60
Newquay View Hideaway
Newquay, United Kingdom

Average review score: 8.2
- Positive section of review
  
  Location very good about 4 mins drive to the nearest beeches. We didn't use site facilities so cannot comment on that. Price was also one of the best and It was super clean, cleaner than we expected. The shower was decent and hot and the gas fire pumps out a lot of heat if needed. The hosts were very good with communication before our visit and when preparing to leave. We would definitely stay again if a few inexpensive but essential things were sorted with the accommodation. Had a wonderful time in Newquay thanks to a last minute booking.
- Negative section of review
  
  The wooden boards on the steps up to the front door are loose and not secured, very easy to trip on which is dangerous. The bathroom window lock mechanism is broke with the window about 2-3cm open and cannot be shut which made my partner very nervous about the safety while sleeping and not ideal for our belongings when out. It did get cold because of this which would cost the hosts more in energy? It would take seconds to break in. Also two window lock mechanisms in the lounge space are broke so again the windows are slightly open diagonally and you can feel the draft coming in and again would be super easy to break in. The room with two singles beds light does not work so my Dad used his phone light and one of the two single beds is completely gone/worn out, you sink into the springs (Sofa is more comfy to sleep on) I'm not fussy and can normally sleep anywhere but could not sleep on the bed with each spring poking you in the back (maybe suitable for children). The cooking equipment coating is flaking and peeling away, we used tin foil and brought our own crock-pot for cooking unless you want to eat Teflon. Despite what i didn't like which again I think is essential such as being able to lock the windows and sleep reasonable well and see what your are doing. I would stay again if these things were sorted, I do not think it would cost much for some small repairs and a couple of budget beds and I would happily pay more to stay again. We were out all day so it didn't make to much difference apart from poor sleep. If you were planning on staying in the accommodation more I wouldn't stay unless these points are sorted. It didn't make sense during our short trip to complain, contact hosts and get a maintenance man out as it would of shortened the time we had. Feedback purely for constructive feedback.
Reviewed: 16 April 2024 Stayed in April 2024

Jamie United Kingdom
From £87
Vibrant Apartments Close to City Centre
Cardiff, United Kingdom

Average review score: 9
- Positive section of review
  
  Really clean and superior finish. Massive tv. There's a pub that does food opposite but didn't hear noise. There is free parking in the street, but that's on a first come basis. Loads of places to eat within a very short walk with all cuisines covered. Only a 15 min stroll to the city centre, which is all on the flat. Brilliant waterfall shower.
- Negative section of review
  
  I'm just being picky here, there is cutlery, but maybe a couple of plates for a takeaway would be useful? Mini fridge with small ice box froze my milk that was in the door? but beers were mega cold.
Reviewed: 16 April 2024 Stayed in April 2024

Stacey United Kingdom
From £81
Paragon Home
Ramsgate, United Kingdom

Average review score: 9.7
- Positive section of review
  
  Beautiful property with a full sitting room area and a bedroom - lovely sea view out the windows, enjoyed watching the sailing boats in the morning.
- Negative section of review
  
  Bathroom door very stiff and tricky to close.
Reviewed: 16 April 2024 Stayed in April 2024

Justine United Kingdom
From £274
Weir Cottage
Ambleside, United Kingdom

Average review score: 8
- Positive section of review
  
  Loved the fact a shop is close by and also a fairly regular bus if you want to walk and bus rather than drive walk and drive.
- Negative section of review
  
  Just be aware parking during the day can be hard. Not a problem for us because we didn't use the car after we'd arrived.
Reviewed: 16 April 2024 Stayed in April 2024

Matthew United Kingdom
From £298
Large 3 bed flat in central Wimbledon
London, United Kingdom

Average review score: 8.8
- Positive section of review
  
  The property is in a fantastic location and a lovely building. It was very clean and the flat is spacious.
- Negative section of review
  
  The flat decor is very dated, and although that didn’t bother us, as it is still a comfortable stay, we woke the 1st morning of our stay to broken plumbing and zero water: this meant no ability to shower or even use the bathroom. The owner didn’t seem too worried about this, as it took 6 hours for her to send round her brother to check the situation (not a plumber), and not react to the emergency situation and immediately book an emergency plumber. We had to repack all of our things and find somewhere else to stay at last minute. An awful experience.
Reviewed: 16 April 2024 Stayed in April 2024

Lisa United Kingdom
From £101
Novotel London Excel
London, United Kingdom

Average review score: 8.1
- Positive section of review
  
  Nice clean, spacious rooms. The stuff was amazing and very friendly
- Negative section of review
  
  The aircon was not working and it felt quite warm in the room.
Reviewed: 16 April 2024 Stayed in April 2024

Borche United Kingdom
From £85
Holly Lodge Guest House with FREE off site health club
Windermere, United Kingdom

Average review score: 9.1
- Positive section of review
  
  Very clean and comfortable stay
Reviewed: 16 April 2024 Stayed in April 2024

Gemma United Kingdom
From £45
Guest House @ The Bear
Weston-super-Mare, United Kingdom

Average review score: 6.5
- Positive section of review
  
  Comfortable and clean
- Negative section of review
  
  Bedside lights and somewhere to hang/place towels near sink and shower
Reviewed: 16 April 2024 Stayed in April 2024

Chris United Kingdom
From £95
Leonardo Hotel East Midlands Airport - Formerly Jurys Inn
Castle Donington, United Kingdom

Average review score: 8.3
- Positive section of review
  
  Parking and location
- Negative section of review
  
  Little dated- food options were limited and uninspiring
Reviewed: 16 April 2024 Stayed in April 2024

Steven United Kingdom
From £55
ibis budget Birmingham International Airport – NEC
Bickenhill, United Kingdom

Average review score: 7.3
- Positive section of review
  
  Near to terminal
- Negative section of review
  
  Very basic would not book budget accomodation again
Reviewed: 16 April 2024 Stayed in April 2024

David United Kingdom