Booking.com reviews - Verified hotel reviews from real guests

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How does it work?

1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

United Arab Emirates

Sofitel Dubai The Palm Resort & Spa
- “Staff were amazing. Elmarco from Laguna Beach Taverna, Sabre from pool and beech management, Linda at the breakfast. Everyone made this trip memorable. Thank you.”
Australia

Crowne Plaza Surfers Paradise, an IHG Hotel
- “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”
Brazil

Dolphin Lodge
- “The food was absolutely exceptional. The location itself, while a bit of a travel, was great for excursions into the amazon. The guides and staff were friendly, professional, and fun!”
Canada

Knotty Pine Cottages, Suites & Motel Rooms
- “the room was really cosy, it was clean, and the view was really nice! we were also grateful for the host for giving us what we asked for even when it was quite late.”
Germany

Kloster Malgarten
- “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”
Spain

Sercotel Amister Art Hotel Barcelona
- “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”
France

Holiday Inn Resort le Touquet, an IHG Hotel
- “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”
United Kingdom

The Resident Liverpool
- “Location price and cleanliness”
Greece

Villa Francesca
- “Very clean apartment. Excellent location for exploring the town, close to restaurants and shops. Petros is an excellent and friendly host.”
Indonesia

Villa Semua Suka X 3
- “A stunningly beautiful garden property. Wow! Very well kept, felt like home.”
Italy

L'Aurora Azzurra -Luxury Suites
- “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”
Japan

Resol Poshtel Tokyo Asakusa
- “Spotlessly clean, really helpful staff, and easy access to the station to get everywhere else.”
Malaysia

Lucentia Residence KL
- “Everything was Great, i enjoyed my trip”
Netherlands

nhow Amsterdam Rai
- “The staff are very nice. The rooms are very cosy , large and stylish. The beds are supper comfortable, and my room was very quiet Easy access to the city via underground or tram 4 and an evening in De Pijp Ten out of ten for this great hotel with super breakfast with a view”
Poland

Old Town Vistula Premium Apartments
- “My favourite place Always polite clean For me Thebes in Poland”
Portugal

Casa de Serpa - Turismo Rural
- “Didnt had it, was in hurry.”
Russia

Menshicov Boutique Hotel
- “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”
Thailand

Pullman Bangkok Hotel G
- “Excellent room, quiet, great view, friendly staff and amazing breakfast as well as food in the burger place and roof top as well, i am glad i found a spot when i come to bangkok !”
Turkey

Wonder of cappadocia
- “Everything was perfect”
United States

Jockey Club Suites
- “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

From £143
Worth House
Cambridge, United Kingdom

Average review score: 9.5
- Positive section of review
  
  Everything at worth house was perfect. The rooms are extra clean, spacious and comfortable. The attention to details in the service is top notch, and Guido and his family are the best hosts I've ever encountered. They're always available and tried to accomodate any request, and they're also extremely nice and make you feel right at home! We are vegan and they bought veg sausages and hash browns to make us a full English breakfast and give us a wide range of choice from the breakfast buffet, really appreciated it!
- Negative section of review
  
  There is nothing to not like. Perhaps the location is a little far from the station and main attractions, but honestly the walk to the centre is beautiful along the canal and makes it totally worth it!
Reviewed: 24 April 2024 Stayed in April 2024

Ilaria Italy
From £87
Mercure Oxford Hawkwell House Hotel
Oxford, United Kingdom

Average review score: 8.5
- Positive section of review
  
  Comfy and ambient bar/restaurant with large windows overlooking lawns and trees. We met up with family we hadnt seen for 7 years and spent 9 hours relaxing and eating there. We didnt even bother going out. Very welcoming front desk person and a server with a great sense of humour (older lady)who added some joy to our day and at also breakfast. Loved the attention to detail with the Oxford brogue interior design theme.
- Negative section of review
  
  We would get a room on the other side of the hallway next time as we got woken by deliveries into the carpark. Otherwise it was beautifully quiet. The bath/shower was very slippery.There was no slip mat so we put a towel down in the bottom of the bath when showering. Great heated towel rail but wished there were face-cloths. Absence of face cloths seems to be a common theme in all the hotels we have used in the UK.
Reviewed: 24 April 2024 Stayed in April 2024

Frances New Zealand
From £82
The Wheatsheaf Inn
Ingleton , United Kingdom

Average review score: 8.6
- Positive section of review
  
  The wheatsheaf is well worth a visit and a brilliant B&B....its a good base for hiking in the countryside... the village of ingleton is full of history ...the locals are friendly and there is a good assortment of shops .
- Negative section of review
  
  N/A
Reviewed: 24 April 2024 Stayed in April 2024

yvonne United Kingdom
From £47
Ribble Valley Country and Leisure Park
Paythorne, United Kingdom

Average review score: 9.8
- Positive section of review
  
  Caravan was so clean and comfortable. Dog field was good and the doggy wash very good.
- Negative section of review
  
  Didn’t like not having a small shop. Would prefer a small shop with the essentials eg. bread, milk, butter, eggs, etc.
Reviewed: 24 April 2024 Stayed in April 2024

Melanie United Kingdom
From £116
Troy Hotel
London, United Kingdom

Average review score: 7.6
- Positive section of review
  
  Great location, close to shopping and attractions. very helpful and pleasant staff.
- Negative section of review
  
  The lift was out and room was a bit tight.
Reviewed: 24 April 2024 Stayed in April 2024

Bassey Ireland
From £72
Dog House by Chef & Brewer Collection
Abingdon, United Kingdom

Average review score: 7.8
- Positive section of review
  
  The Staff were extremely professional and friendly and the breakfast was wonderful
Reviewed: 24 April 2024 Stayed in April 2024

Janet United Kingdom
From £960
Sandy Shores - Sandbanks
Poole, United Kingdom

Average review score: 8.3
- Positive section of review
  
  Great location and all exceptionally clean and well equipped
- Negative section of review
  
  Hearing was on but it was a very cold spell and all radiators were off so it was not warm when we arrived and took a while to warm up!
Reviewed: 24 April 2024 Stayed in April 2024

YVONNE United Kingdom
From £223
Bunchrew House Hotel
Inverness, United Kingdom

Average review score: 9
- Positive section of review
  
  Excellent food, friendly staff and great location.
Reviewed: 24 April 2024 Stayed in April 2024

Jacqueline Australia
From £98
Munstone House
Hereford, United Kingdom

Average review score: 7.2
- Positive section of review
  
  Room and excellent breakfast
Reviewed: 24 April 2024 Stayed in April 2024

SusanYorke United Kingdom
From £130
Angus House, 2 Bedroom House, Thurso, NC500 Route
Thurso, United Kingdom

Average review score: 9.3
- Positive section of review
  
  Owner was very informative
Reviewed: 24 April 2024 Stayed in April 2024

Estel United Kingdom