Booking.com reviews - Verified hotel reviews from real guests

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How does it work?

1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

United Arab Emirates

Ramada Abu Dhabi Corniche
- “Great hotel for a vacation in Abu Dhabi. Staff was really nice and offered us a free upgrade to a bigger room, since they were available. It's close to Corniche and the cruise port. Will stay again!”
Australia

Crowne Plaza Surfers Paradise, an IHG Hotel
- “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”
Brazil

Radisson Blu São Paulo
- “Excellent breakfast with good variety and great service. Feel free to ask for a capuccino or an expresso, the filtered coffee is not the only option.”
Canada

The Inlet Bed & Breakfast
- “The room was large and comfortable. Breakfast was awesome as were the hosts and the other guests. The road into the B and B may have been a challenge for anyone who is used to driving only on highway type roads. We enjoyed the scenery!”
Germany

Kloster Malgarten
- “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”
Spain

Sercotel Amister Art Hotel Barcelona
- “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”
France

Holiday Inn Resort le Touquet, an IHG Hotel
- “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”
United Kingdom

The Resident Liverpool
- “Location price and cleanliness”
Greece

Folia Apartments
- “Fotini was an excellent host! On the arrival day she sent us lots of tips and recommendations for the island and welcomed us personally on arrival. Would 100% stay here again!”
Indonesia

Manzelejepun Luxury Villa & Pavilion
- “Breakfast was included and had multiple freshly prepared options that were very good. The rooms are nicely furnished and well thought out. The pool is long enough to swim laps with comfortable lounges close by. Most importantly the staff is plentiful and always helpful and very friendly. The dinner menu is lengthy, varied and tasty. The grounds are well kept are beautiful.”
Italy

L'Aurora Azzurra -Luxury Suites
- “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”
Japan

Resol Poshtel Tokyo Asakusa
- “Spotlessly clean, really helpful staff, and easy access to the station to get everywhere else.”
Malaysia

Chinatown Hostel by Mingle
- “great location, friendly and helpful staff. beautiful and functional rooms. very clean”
Netherlands

B&B Blossom
- “Very clean B&B, comfortable beds, spacious room, fantastic breakfast, friendly owners. Many thanks. Would definitely return and recommend.”
Poland

Old Town Vistula Premium Apartments
- “My favourite place Always polite clean For me Thebes in Poland”
Portugal

Casa de Serpa - Turismo Rural
- “Didnt had it, was in hurry.”
Russia

Menshicov Boutique Hotel
- “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”
Thailand

DK1Hostel
- “Such a lovely hostel. The lady is so friendly and welcoming. She will look after you.”
Turkey

Legacy Ottoman Hotel
- “the staff were excellent in particular Nadim and Emir Han at the front desk. Very polite and friendly. Always available to help with any questions”
United States

Jockey Club Suites
- “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

From £110
Boutique By Browns
Worcester, United Kingdom

Average review score: 9.2
- Positive section of review
  
  Absolutely perfect in every aspect. Staff are amazing, the property is outstanding, in a fabulous location for seeing Worcester and surrounding areas. The rooms are fabulous too. Designed and decorated to such a high standard.
- Negative section of review
  
  It’s just perfect 🤩. Spotlessly clean and so beautifully designed.
Reviewed: 23 April 2024 Stayed in April 2024

Lesley United Kingdom
From £67
The View Hotel
Eastbourne, United Kingdom

Average review score: 8.6
- Positive section of review
  
  Our rooms were amazing, fantastic views and the cleanliness was outstanding just perfect , and the breakfast was wonderful
- Negative section of review
  
  Nothing
Reviewed: 23 April 2024 Stayed in April 2024

Wyles United Kingdom
From £41
Ramada Oxford
Waterstock, United Kingdom

Average review score: 6.6
- Positive section of review
  
  Meal in restaurant was disappointing.. Fish was very thin and chips over cooked.. Other meals maybe ok ...
Reviewed: 23 April 2024 Stayed in April 2024

Barnes United Kingdom
From £90
The Resolution Hotel
Whitby, United Kingdom

Average review score: 8.7
- Positive section of review
  
  The staff were very polite & well mannered, service with a smile is nice to see.
- Negative section of review
  
  There was only a couple of things that needed updating in the room like screws missing on the skirting board in the bathroom & a but mould in the shower cubicle.
Reviewed: 23 April 2024 Stayed in April 2024

Paul United Kingdom
Victorian Superior Property
London, United Kingdom

Average review score: 8.2
- Positive section of review
  
  The linen was fresh and all in all was comfortable to stay.
- Negative section of review
  
  It is shared WiFi with the flat upstairs and ir kept dropping out if at all. The back courtyard is all overgrown and upkept so unusable. The items to cook with are limited, not even a baking dish big enough for a family and only 3 butter knives. 2 tiny wine glasses. The hot water temp for the shower can only be controlled via the actual thermostat in the kitchen so we had to help each other manage the right temp that did not burn or freeze. We requested a late checkout and was told it was fine, but they forgot so we were basically booted out rapidly.
Reviewed: 23 April 2024 Stayed in April 2024

Adrian Spain
From £36
The Marine Hotel
Llandudno, United Kingdom

Average review score: 7.3
- Positive section of review
  
  Lovely views good location dog friendly friendly staff
- Negative section of review
  
  Having to wish till 3pm for check in
Reviewed: 23 April 2024 Stayed in April 2024

Emma United Kingdom
From £67
Holiday Inn Cardiff City, an IHG Hotel
Cardiff, United Kingdom

Average review score: 7.9
- Positive section of review
  
  Location and staff very friendly.
- Negative section of review
  
  Bathroom needed refurb as bath all stained.
Reviewed: 23 April 2024 Stayed in April 2024

Jacqueline United Kingdom
From £68
Cambridge Belfry Hotel & Spa
Cambridge, United Kingdom

Average review score: 7.3
- Positive section of review
  
  LOCATIONS AND PARKING WAS PERFECT
- Negative section of review
  
  ROOM VERY COLD (TRIED TO CALL RECEPTION TO GET ANOTHER HEATER), RECEPTION WOULDN'T ANSWER ANY CALLS, NO MENU IN THE ROOM, ORDERED AND CHEESE SANDWICH AND CAME AS AN EGG SANDWICH ..
Reviewed: 23 April 2024 Stayed in April 2024

RAG United Kingdom
From £97
Hadley Bowling Green Inn
Droitwich, United Kingdom

Average review score: 9.1
- Positive section of review
  
  Lovely location Historic
- Negative section of review
  
  Television didn’t work
Reviewed: 23 April 2024 Stayed in April 2024

Peter United Kingdom
From £39
Days Inn Watford Gap
Crick, United Kingdom

Average review score: 7.1
- Positive section of review
  
  good shower
- Negative section of review
  
  mould on the walls and in the grouting
Reviewed: 23 April 2024 Stayed in April 2024

Alan United Kingdom