1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The hosts were just incredible! Our check in was much later than agreed due to plan changes but they were super flexible and there were no issues. It was certainly a luxurious place to stay, and was worth every penny.
Negative section of review
Absolutely nothing. Everything was perfect.
Positive section of review
We love the location, the swimming pool, steam & sauna, lovely big old hotel, it's our 7th stay , always a good breakfast, then we walk to Folkestone bus back ..then have a pot of tea .
Negative section of review
The pillows on the bed were uncomfortable, you expect that at hotels not the same as home lol , we could not open the bedroom window we reported it to reception.
Horton, United Kingdom
Positive section of review
Amazing house with everything you need for entertainment, pool, basketball court and all the amenities for a great weekend. Great host too !
Positive section of review
Large rooms with very comfortable beds, very nice breakfast and close to city center. Very clean and hotel staff very polite and positive.
Positive section of review
Good location Close to station, close to local shops 5 min walk to kew gardens Quiet Breakfast nice but should use smaller plates
Negative section of review
Pillows very hard Bed was adequate but had a sag in the middle Menu says 'mushrooms' with breakfast but only received half of one each day.........
Positive section of review
Very friendly and helpful hosts Lovely breakfast Easy check in with key boxes Great position in Penzance
Negative section of review
Nothing
Positive section of review
Brilliant location, excellent helpful staff, rooms very nice
Negative section of review
Could not for the life of me manage to operate the AC to make the room warm. Everything else was great
Positive section of review
The staff were all very nice and helpful.
Positive section of review
Location & cleanliness
Negative section of review
Starbucks! And not easy to find on foot from station
Positive section of review
The location, cleanliness
Negative section of review
The approach to the apartment is not convenient for carrying luggage