Booking.com reviews - Verified hotel reviews from real guests

Skip to main content

How does it work?

1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

United Arab Emirates

Sofitel Dubai The Palm Resort & Spa
- “Staff were amazing. Elmarco from Laguna Beach Taverna, Sabre from pool and beech management, Linda at the breakfast. Everyone made this trip memorable. Thank you.”
Australia

Crowne Plaza Surfers Paradise, an IHG Hotel
- “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”
Brazil

Dolphin Lodge
- “The food was absolutely exceptional. The location itself, while a bit of a travel, was great for excursions into the amazon. The guides and staff were friendly, professional, and fun!”
Canada

Knotty Pine Cottages, Suites & Motel Rooms
- “the room was really cosy, it was clean, and the view was really nice! we were also grateful for the host for giving us what we asked for even when it was quite late.”
Germany

Kloster Malgarten
- “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”
Spain

Sercotel Amister Art Hotel Barcelona
- “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”
France

Holiday Inn Resort le Touquet, an IHG Hotel
- “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”
United Kingdom

The Resident Liverpool
- “Location price and cleanliness”
Greece

Villa Francesca
- “Very clean apartment. Excellent location for exploring the town, close to restaurants and shops. Petros is an excellent and friendly host.”
Indonesia

Villa Semua Suka X 3
- “A stunningly beautiful garden property. Wow! Very well kept, felt like home.”
Italy

L'Aurora Azzurra -Luxury Suites
- “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”
Japan

Resol Poshtel Tokyo Asakusa
- “Spotlessly clean, really helpful staff, and easy access to the station to get everywhere else.”
Malaysia

Lucentia Residence KL
- “Everything was Great, i enjoyed my trip”
Netherlands

nhow Amsterdam Rai
- “The staff are very nice. The rooms are very cosy , large and stylish. The beds are supper comfortable, and my room was very quiet Easy access to the city via underground or tram 4 and an evening in De Pijp Ten out of ten for this great hotel with super breakfast with a view”
Poland

Old Town Vistula Premium Apartments
- “My favourite place Always polite clean For me Thebes in Poland”
Portugal

Casa de Serpa - Turismo Rural
- “Didnt had it, was in hurry.”
Russia

Menshicov Boutique Hotel
- “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”
Thailand

Pullman Bangkok Hotel G
- “Excellent room, quiet, great view, friendly staff and amazing breakfast as well as food in the burger place and roof top as well, i am glad i found a spot when i come to bangkok !”
Turkey

Wonder of cappadocia
- “Everything was perfect”
United States

Jockey Club Suites
- “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

Portobello Large Snug
London, United Kingdom

Average review score: 10
- Positive section of review
  
  It’s on the ground floor with a nice view from the bedroom and though the front is facing the road they had nice wooden shutters (not metal grills or fogged glass). The bed was comfortable as was the sofa bed (can fit 2 adults) and the lovely modern kitchen had a Nespresso machine (only thing that we needed). Though maybe other people would want things like an oven glove or baking tray. The location was convenient for Westbourne Park Underground and Portobello Market and the house was charming and tastefully decorated. There was even a book on Egon Schiele. Good communication with the owner, all in all we had a comfortable 8-night stay, thanks!
- Negative section of review
  
  Maybe the windows especially the one in the bathroom could be better isolated, it was cold and windy during our stay and we felt it regularly. It was a period house so you could hear the neighbours in the corridor or on the stairs.
Reviewed: 24 April 2024 Stayed in April 2024

Serene Germany
From £109
Bryn Goleu, Mersey Street, Borth-y-Gest
Porthmadog, United Kingdom

Average review score: 9.6
- Positive section of review
  
  This was the nicest place we stayed on our recent trip to Wales. It was very clean, nicely decorated, comfortable, and very well equipped. The extra loo outside and washer/dryer would be handy for large groups. Everything worked flawlessly, it is a very short walk to the water, and a pleasant stroll to Porthmadog. Free parking nearby was easy to find at the time of year we visited. We would love to stay here again.
- Negative section of review
  
  Nothing to improve, but one note for international travelers is that bathroom towels are not supplied. This is easily solved by a quick trip to Tesco!
Reviewed: 24 April 2024 Stayed in April 2024

Mark Canada
From £89
Park Grand Paddington Court
London, United Kingdom

Average review score: 7
- Positive section of review
  
  The staff were fab and offered us an early check in with a free upgrade. The room was clean and lovely. We really enjoyed our stay and will be back in the summer
- Negative section of review
  
  Nothing all was great
Reviewed: 24 April 2024 Stayed in January 2024

Charlotte United Kingdom
From £52
FoxHouse Studio Apartments
Plymouth, United Kingdom

Average review score: 8.4
- Positive section of review
  
  Friendly, helpful reception staff. Clean room, well equipped. Great Internet access. Good location. Easy to find
- Negative section of review
  
  Head board was loose. Only one set of towels for two people. Perhaps a extra blanket as it was a little cold until we turn heating on and it got going.
Reviewed: 24 April 2024 Stayed in April 2024

Lesley New Zealand
Norbreck Castle Hotel & Spa
Blackpool, United Kingdom

Average review score: 5.2
- Positive section of review
  
  evening meal was lovely, staff were friendly. Location and view from bedroom was fab, good transport links
- Negative section of review
  
  Room was freezing, heating didn't work, large stain on bedroom carpet, room wasnt very clean, thin duvet and only one pillow each. very few amenities in room. housekeeping didnt come. bathroom was tiny, very few towels. Building very shabby, needs updating.
Reviewed: 24 April 2024 Stayed in April 2024

annette United Kingdom
From £65
Otters Green
Botley, United Kingdom

Average review score: 9.3
- Positive section of review
  
  Beautiful surroundings lovely room and great host
Reviewed: 24 April 2024 Stayed in April 2024

Derek United States
From £105
Millennium Gloucester Hotel London
London, United Kingdom

Average review score: 7.3
- Positive section of review
  
  Very nice and staff are very good and helpful
Reviewed: 24 April 2024 Stayed in April 2024

Holmes United Kingdom
From £63
Chiswick Lodge Hotel
London, United Kingdom

Average review score: 5.5
- Positive section of review
  
  Staff were friendly and very central
- Negative section of review
  
  Trains passing overhead. A bed and a bathroom like a bedsit
Reviewed: 24 April 2024 Stayed in April 2024

Catriona Ireland
Ropewalks Hotel - BW Premier Collection
Liverpool, United Kingdom

Average review score: 8
- Positive section of review
  
  Clean nd big room
- Negative section of review
  
  Double bed but single mattress which was quite strange
Reviewed: 24 April 2024 Stayed in April 2024

naz United Kingdom
From £104
The Ro Hotel Windermere
Bowness-on-Windermere, United Kingdom

Average review score: 7.9
- Positive section of review
  
  Lovely
- Negative section of review
  
  Not a thing
Reviewed: 24 April 2024 Stayed in April 2024

David United Kingdom