1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Philadelphia, Pennsylvania
Positive section of review
All of the staff were extremely nice, and many seemed competent (though, see below, notable exceptions put a cloud over my stay). The facilities were great— extremely comfortable bed, nice and modern bathroom, relatively well noiseproofed. The people at the restaurant remembered me and were very kind and helpful.
Negative section of review
Fire alarm went off for ten straight minutes at 4:00 AM, and then briefly again at 7:15, the night before I had to take the bar exam. Also, when I got there the first time, I was falsely told by someone that my room wasn’t ready, so I waited an hour in the business center before going back and finding out from someone else that it actually was ready all along.
Mackinaw City, Michigan
Positive section of review
The location was great. Easy one block walk to the Starline Ferry Dock. The beachfront was great (although the beach chairs could use some attention) and the water was nice for kids and families to safely enjoy. The kids liked the indoor pool and hot tub. Overall, we enjoyed our stay but The Ritz it is not!
Negative section of review
The room was satisfactory for the price. One step above camping. A bit dirty with mildew in several places, lamps not working, cleaning staff not present at all during our 4 night stay (never got fresh towels or sheets). WiFi a little spotty, hallways and building sides were noticeably dirty and neglected, hot water for showers only lasts about 10 minutes. Skip the breakfast if you can. Cold boiled eggs and ham slices floating in warm water are the main course. Pretty awful. That said, it served its purpose for its location and price.
Walnut Creek, California
Positive section of review
The property is nice, with ample parking and a pool and spa area that we also enjoyed. The 12noon checkout time is a very nice perk to this location.
Negative section of review
There isn’t much of anything to dislike about the property. My only “bummer” moment, was learning there was no Disney channel on the tv for my pre-school aged child.
Miami, Florida
Positive section of review
The sitting area outside was very comfortable and if you were visiting WynWood it was an incredibly convenient location.
Negative section of review
There is no hot water at this property.
Fairhaven, Massachusetts
Positive section of review
The front desk was incredibly helpful and kind, both the night shift and morning!
Fort Lauderdale, Florida
Positive section of review
Great location! facility is very clean and staff are amazing!
Negative section of review
Just cross street from nicer beach!
Norfolk, Virginia
Positive section of review
The hotel was very cllean. Staff were great!!
Negative section of review
The laundry app for tge washers and dryers were xonfusing and nit very user friendly!
Lubbock, Texas
Positive section of review
The front desk and area was good.
Negative section of review
The toilet did not work properly. Had to flush too many times to clean bowl.
Big Rapids, Michigan
Positive section of review
The breakfast was so good
San Juan Pueblo, New Mexico
Positive section of review
hotel is great.
Negative section of review
there was no A/C and the fan they took up was full of dust and webs it was also super loud. with the new night club you will hear people at all times yelling running and will randomly knock on your door. it seems like they care more about the club then the hotel rooms.