1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Eureka Springs, Arkansas
Positive section of review
The hotel was lovely. The staff were friendly and went out of their way to be helpful and kind. The food delicious. The rooms were well appointed. The spa was exceptional and the treatments that we each had were wonderful and while they are on the higher price, they are great value for money and I will definitely be back
Negative section of review
The elevator smelled of brass polish gone stale and had a very metallic smell. The bathroom in the room had a small toilet that was tucked in a corner so not so easy for an older person to use. On the Saturday of our stay there was a wedding. Slower than usual service is to be expected... the couple should have a magical day. However we ate in the sky lounge (?) and had to wait 45 minutes for chicken wings and an our for pizza. The wait staff NEED TO BE COMPLIMENTED FOR BEING SO WONDERFUL ABOUT ALL OF IT
Port Wentworth, Georgia
Positive section of review
Room was nice and clean. Staff was very friendly and helpful. Wasn't fans of the breakfast but there is a Waffle House just down the road!
Negative section of review
Was disappointed that the pool wasn't available. We were told it was because there was noone to care for it so they closed it. The water was black so it had been that way for a while. We asked for a discount since we booked with them because they had a pool and everything else we wanted. But we're told no and that we could just cancel our stay and being 900 miles away from home that wasn't an option. Really feel they could have offered something. Or at least given a courtesy call when pool became unavailable so that maybe we could have had options.
Gulfport, Mississippi
Positive section of review
Near everything - comfortable beds, AWESOME breakfast ….. was going to check out pool but because of accident on property was unable to do so.
Negative section of review
The strip of grass between this hotel and next hotel - there are signs indicating “flood zone” but I really think signs need to warn to not walk on this strip of grass! Our second day there we got back to hotel, there was no parking at the hotel so we went around and parked in the next parking lot that is separated with this small strip of grass area. Well I took a step and next thing you know I’m on the ground with a broken ankle. Spent the evening at the local hospital and now waiting on surgery back home in Texas. When we checked out my husband mentioned what happened to front desk but he said they basically shrugged and didn’t even offer a “sorry to hear that” or anything. I posted a pic to show what I’m talking about.
Hilo, Hawaii
Positive section of review
Great place to stay. Great location. The whole hotel is beautiful. Staff is wonderful. They are pleasant and very helpful.
Negative section of review
1. No coffee in the room. There is complimentary coffee in the lobby. 2. Needs more outlets. We had to unplug the light to charge our phones or charge them in the bathroom.
La Vista, Nebraska
Positive section of review
Breakfast was good, love the made-to-order grill….scrambled eggs on the buffet could have had a lot more flavor.
Negative section of review
Hotel needed updated/facelift. When checking in, there needs to be more than one person at the desk, shouldn’t take that long to check in at peak times.
Fort Lauderdale, Florida
Positive section of review
Very clean,family oriented, very nice staff except for the valet manager😝
Negative section of review
The valet MANAGER SUCKS!!!!!!!!!!!!!!!!!
Starkville, Mississippi
Positive section of review
Comfortable beds, great area, and good breakfast
Negative section of review
There was a small hiccup at arrival the lady put us on the 4th floor and when we got up there we could clearly tell that the cleaning attendants were cleaning that whole floor. She was not happy that we were sent up there.
Anderson, South Carolina
Positive section of review
Very sophisticated decor. Comfortable and safe.
Myrtle Beach, South Carolina
Positive section of review
Great accomodations
Negative section of review
Pool pass did not work
Savannah, Georgia
Positive section of review
location