1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Farmers Branch, Texas
Positive section of review
The complimentary breakfast included breakfast sandwiches and Activia. I really liked it! They also had the usual, toast, bagels, cereal, and coffee. The bed was firm, but comfy and the bathroom was nice and clean.
Negative section of review
The room didn't smell too fresh. Some guests talked loudly in the halls at night.
Lubbock, Texas
Positive section of review
Just everything free breakfast that's great and free washers and dryers which is great with a special needs son who is incontinent.
Alexandria, Louisiana
Positive section of review
The suite had a kitchen with a microwave and frig. The bed was super comfortable and the lobby had a pleasant gathering space.
Negative section of review
There aren’t many restaurants in the area. I would have loved a glass of wine.
Marshfield, Wisconsin
Positive section of review
Location was good for us because it was close to hospital. Rooms clean and beds very, very comfortable.
Negative section of review
Missing drinking containers in bathroom, love the new lighted mirror but wish the ceiling above sink had been finished. Couldn't find a local phone book, also no information in room for calls to front desk, hours for breakfast, etc. Also I was disappointed in the breakfast provided.
Ocean City, Maryland
Positive section of review
Location room were nice. Love love love the pools. Love the view from balcony.
Negative section of review
Mattress was awful . And air the first day was not working. But they did fix it right away.
Springfield, Illinois
Positive section of review
Great location. Friendly staff. Good hairdryer. Decent coffee. Crisp apples.
Negative section of review
Melted “butter substitute” — it was in front of window. Lousy bath towels. 63F room temp — brrr!
Rochester, New York State
Positive section of review
The location was where I wanted. The food at the restaurant was really good.
Negative section of review
The rooms are extremely small, especially for the price. We could hear music playing all night while trying to sleep. When I first went to the restaurant with my 8 year old son the server gave me menus and told me whenever we were ready to order to walk up to the bar. We were the furthest table from the bar. He didn’t even take a drink order. I thought weird for an upscale restaurant but ok. So I did. Then I realized NONE of the other tables that came in went to the bar. Everyone was served like a typical table with service. I guess because I had my (very well behaved quiet) child I did not deserve full service. Thought that was ridiculous.
Chicago, Illinois
Positive section of review
perfect location, very stylish, clean.
Negative section of review
The staff was friendly and the hotel very nice, my only issue was the cleaning service. When they cleaned they didn’t take the old used wash clothes or give us new ones. Nor did they give us a new hand towel or leave any fresh. The only thing they replenished were the towels. I called down to request a washcloth but they didn’t arrive for 45 minutes and i ended up showering without it.
Helen, Georgia
Positive section of review
Location
Negative section of review
Nothing
New Orleans, Louisiana
Positive section of review
Nothing
Negative section of review
How my issues was handled