1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
El Portal, California
Positive section of review
The close proximity to Yosemite. There was a problem with the shower faucet. It would only pass cold water. The front desk switched us to a different room - no problem. The only vacancies were suites, which we got at no extra charge. Nice.
Negative section of review
I realize that the close proximity to Yosemite is reflected in the room rates. However, at $254.00 a night, I feel that Wi Fi should be included and not a separate optional upcharge.
Chatsworth, California
Positive section of review
1. Great small gym with the key equipment I needed 2. Shower pressure was great. Hot water was instant 3. Rooms were large unlike newer hotels 4. House keeping was very responsive
Negative section of review
1. The room door for 216 was very hard to open - the rubber was broken - needed a push every time.
West Yellowstone, Montana
Positive section of review
Great customer focus. Free laundry, refrigerator, super clean, quiet. Great location. Nice amenities set this hotel apart. .
Negative section of review
The breakfast could use improvement. Healthier items and fresh fruit would be appreciated.
Greenville, South Carolina
Positive section of review
The hotel was clean. And the location was close to a lot of attractions.
Negative section of review
My husband and I stayed here for our 26th wedding anniversary. And.. I guess I just expected a certain level, especially at this price point, of customer service…Which was lacking. I recently stayed here during a girls trip, and was soo impressed by the experience. I raved about amazing the Grand Bohemian was. How I feel they went above and beyond to make our trip special. Which is why I booked for our anniversary. But was very underwhelmed by the customer service. I don’t mind paying too dollar to stay somewhere nice, and with a great location. But the customer service is just as important. We left feeling very disappointed.
Pine Bluff, Arkansas
Positive section of review
Still waiting on my $50 e gift card for staying 2 days.
Ocean City, Maryland
Positive section of review
Convenience to beach and boardwalk
Negative section of review
Water pressure and temperature in shower
Napa, California
Positive section of review
The location.
Negative section of review
The front desk staff was rude and appeared happy to capitalize over the concert in the area. Mentioned this is Napa when i raised a question about the price and the drop of price that day. I asked if they could store my luggage until after the concert she said she couldn't. But offered us an available room. The room was not the double queen bedroom we paid for and looked nothing like the photo on your website. Instead, it had 2 full-sized beds in a small square shaped room. One bed was in one area near the doior facing the tv and the other outside the bathroom facing the door. There was not enough space to put the bed side by side or on the same wall. The inn definitely needs updating. BUT the worst part was she told me I had to check out by 9am when the front desk had a big sign, saying check out was at 11 am. I forgot they offered free breakfast because I couldn't figure out where it was until I checked out. It was in the front office on a small countertop behind the entrance door. It was not inviting nor tempting. The office staff was rude and were not friendly at all.
Savannah, Georgia
Positive section of review
The beds were comfy and the staff was very nice.
Negative section of review
For the price, I thought the hotel was in need of some upgrades. The bathroom was not the cleanest and the shower fixtures needed to be replaced . Luggage cart was falling apart.
Oklahoma City, Oklahoma
Positive section of review
It was so nice!!
Negative section of review
Nothing
Langhorne, Pennsylvania
Positive section of review
Nothing
Negative section of review
this property was nothing short of a NIGHTMARE! i’ve stayed at multiple Red Roof’s in New Jersey and none of them EXCEPT this one gave me bed bugs bites and had a massive, dead one underneath the sheets. i woke up at 2 AM thinking a mosquito was biting me all over my body but i noticed a bug crawling around in the bed (resembled a tick), not to mention my son was sleeping in the bed with me. i did not sleep for the rest of the night.. i received a FULL refund so this hotel knows exactly what’s going on here.. pleaseee book another red roof location!