1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Independence, Missouri
Positive section of review
We stayed in room 211 and it was filthy and disgusting. First they put us in the wrong room type. The lady got us switched. We noticed right away it wasn’t the cleanest but left our bags to go to our event. When we got back we realized really how dirty it was. The shower did not have enough pressure to get clean. The sink doesn’t have enough pressure either. We couldn’t even rinse tooth brushes. The room said nonsmoking but the room smelled terrible. The property was out of wash clothes so we had to use hand towels to shower. The carpet had not been vacuumed and there were many questionable stains. The fold out sofa was broken. This was bad!
Negative section of review
The pictures they use to advertise are very deceiving. This place is filthy. We were very late settling into the room or we would have demanded a refund. I hated that I put my childen in those filthy conditions. My 3 girls even acknowledged that it was disgusting. They could never get the shampoo out of their hair in the shower. This facility needs their franchise taken away. I have never left a negative review because their is always a positive. I was afraid to take advantage of the breakfast because of the lack of attention to the rooms.
Lake George, New York State
Positive section of review
The staff was great, Nancy, who was taking care of the rooms, made sure we were good each day even though we requested no room service. Rooms had everything we needed to enjoy the stay, and everything worked. The space out back was wonderful for my family to enjoy as we sat out and talked day or night. Will return again
Negative section of review
The only improvement would be bed size and quality mattress, I know the price is great, but those would make blatay better
Las Vegas, Nevada
Positive section of review
Location, good food, shops, nearby fast food restaurants I had premium queen room, very spacious w refrigerator. Safe, security will ask for room key before getting on the elevator. Halls were clean. Easy check out.
Negative section of review
It’s kind of dark. A lot of cigarette and pot smelling.
Boston, Massachusetts
Positive section of review
Excellent location! Near Fenway and Newbury Street. Great restaurants and shopping. Wonderful staff - kind, accommodating, friendly. Will definitely be staying here again!
Pigeon Forge, Tennessee
Positive section of review
Room was a little small for 6 people. Needed a larger room for that size family. Water park needs to stay open later than 6pm.
Negative section of review
Hours of park
Pinehurst, North Carolina
Positive section of review
The owner Dave and Melissa were friendly and felt like family.
Negative section of review
Nothing
Reno, Nevada
Positive section of review
Only the restaurant and the casino
Negative section of review
The front desk lady , young lady (Saturday 12 at 10 pm)asiatic very rude, she Kick out us , I was in shock we already have a reservation also everything paid in advance. But she just said we don’t have anything. I try to many time fix the problem and I told her we have the confirmation number and my emails and she just ignored. Few minutes later I came back with my husband and other person was there a old guy and he said yes we have everything ready for you. Was very disappointed and we have a very sad moments. Also the place was no clean I have pictures but they don’t care. I can’t take a shower there a bunch of hair at the shower ( I have very very short hair) my husband don’t have hair he shaved. The sink look like they don’t clean , one sink no both. And the floors was very dirty no vacuum for long time , floors no carpet also I have pictures
Pigeon Forge, Tennessee
Positive section of review
Nice locàtion. Pretty scenery.
Negative section of review
Pillows uncomfortable, resulting in neck ache. Toilet sat too low to the ground, not good for seniors.
Hinesville, Georgia
Positive section of review
We did not have breakfast.
Negative section of review
N/A
Anaheim, California
Positive section of review
It is very clean.