1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Smithfield, North Carolina
Positive section of review
The female staff was very helpful and friendly. We had to leave for 7 am on a Saturday for a tournament, and they opened the breakfast earlier for us. Perfect location
Negative section of review
Not enough towels, no clean towels, no cleaning of the rooms. The hallway smelled like sigaret smoke.
Omaha, Nebraska
Positive section of review
The rooms were nice and clean. Shower was very nice. Thermostat setting can go lower than I've ever seen ( I like it cold) overall good stay
Negative section of review
Reserves shuttle with staff. They said where. We said baxter arena. They said 530. We waited outside never showed up. Went to front desk. Then staff said that arena was out of range. There's no way we were the first people to request baxter arena as there were alot of other concert goers. Was very frustrating waiting on a ride that never showed up. The employees live in omaha and work there every day. How do you not know baxter arena is out of range? So we then had to call an Uber which took even longer so we arrived late to our concert that we traveled to see. Was just like confused how staff didn't know baxter was out of range and didn't even come to the room once they realized the mistake to let us know. We just stood outside looking silly waiting for a ride that was never coming in the first place. Not everyone has Uber so when I asked for an alternative solution they kind of looked at us like figure it out yourself. They said no taxi services in the area either so maybe you guys should broaden your range to 10 miles so people will stay more often knowing they have transportation to the venues. Only a suggestion. Everything else about the trip was great.
Florence, South Carolina
Positive section of review
The front staff desk were very friendly and interactive. The room was very clean and bed was very comfortable.
Palm Springs, California
Positive section of review
Great customer service nice big location Bed was soft. Room are nice and big also the tub was nice and big.
Negative section of review
The building was a little rundown was disappointed this time around my room was dirty it smell bad when u open the door . The door look like the police kicked in at one and they patch it up TV broken on see half TV. I think they could do better on cleaning the room . The online pics didn't do any justice. As fast they are to charge extra for everything I would expect that been a clean room. This is the first time I had a experience like this.
Yosemite West, California
Positive section of review
The location was ideal. The property was very clean, well kept and very comfortable.
Negative section of review
Our only complaint was that the television reception was horrible, when it did work, it would freeze up constantly.
Fairmount Springs, Pennsylvania
Positive section of review
It was close proximity to Ricketts Glen State Park.
Negative section of review
Two bedrooms needed blinds or curtains in them.
Raleigh, North Carolina
Positive section of review
Friendly, clean and cheap!
Negative section of review
Nothing
London, Kentucky
Positive section of review
That it was pet friendly
Charlotte, North Carolina
Positive section of review
Everything!
Negative section of review
N/a
Reno, Nevada
Positive section of review
The beauty the comfort I truly was suprised on short notice many other values and The vintage distinct look the feeling of being in Reno during certain period of time.
Negative section of review
Nothing perfect all around