1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Kapaa, Hawaii
Positive section of review
Big 2 bedroom suite, larger than expected. Air conditioned, TV in every room, large bathrooms. The grounds are very well maintained and beautiful. The pool and hot tub were a highlight and you can't beat the proximity to shops, restaurants, and beaches.
Negative section of review
This is a timeshare property. Upon checking in late at night, they told us to return sometime the next day to pick up wristbands. We left the next morning for a day at the beach and we're gone until late afternoon. In that space of time we were called three different times reminding us to come pick up our wristbands. When we finally made our way to the concierge to pick them up, it turned out to just be a bait to talk us into attending a timeshare presentation. When we declined, the concierge's tone changed and we were dismissed very quickly. Also, the walls are paper thin! We had a family above us whose children were running laps in their room and it was so loud. You can hear every toilet flush as well. The room was tidy, but you could tell the showers, bed linens, and dishes had not thoroughly been cleaned.
Honolulu, Hawaii
Positive section of review
Nothing at all when we checked in The room smells very very very very bad We ask for refund we did not stay at all We ask can you change us first night They said no We spend money for nothing Never ever try booking.com no any more
Negative section of review
Nothing at all when we checked in The room smells very very very very bad We ask for refund we did not stay at all We ask can you change us first night They said no We spend money for nothing Never ever try booking.com no any more
Los Angeles, California
Positive section of review
The staff was nice to us and helped with our requests, the location is excellent for those who want kosher food and for those who keep Shabbat.
Negative section of review
Parking was extremely expensive. The room window was dirty, the bathroom had an outdated shower curtain instead of a proper glass door, and the water pressure in the shower was poor until we asked them to fix it. Instead of regular glass cups, we were given plastic cups wrapped in a bag. Overall, the atmosphere felt cheap and far from what you would expect for the price we paid.
Houston, Texas
Positive section of review
Great location. Our room was spacious, clean and very cozy. The amenties were awesome and staff were very helpful when needed.
Monument Valley, Utah
Positive section of review
A unique and exceptional accommodation in a breathtakingly beautiful location.
Kihei, Hawaii
Positive section of review
Conveniently located, gorgeous view, beach access
Hermosa Beach, California
Positive section of review
Clean despite location being close to beach
Negative section of review
Wished it had more ‘lax cancellation policy
Canton, Georgia
Positive section of review
Nice room with exceptional bed size
Negative section of review
I was locked out of my room the day before. They actually thought I was going to leave earlier than the two nights. I had to get my door key reset
Phoenix, Arizona
Positive section of review
That they are chill
Honolulu, Hawaii
Positive section of review
Location is great
Negative section of review
Housekeeping was very spotty, they showed up once during our stay