1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Mesa, Arizona
Positive section of review
I checked in at 3p. There systems were experiencing issues. So that took a moment. But that's ok. I understood.
Negative section of review
I didn't like how I needed a PIN to be able to watch TV. I didn't like how the 1 towel was stained with yellow like it was urinated on. I didn't like how the sink faucet was hanging . I didn't like that the shower curtain isn't secured. It falls. I didn't like how there's no door knob to the bathroom. I didn't like how there wasn't toilet paper..I especially didn't like how The only 2 people checking my daughter and I in had no idea about the issues I brought to their attention. When I requested to be charged to a different room the lady told me she couldn't move me because there wasn't any rooms. And tells me there was a special on that room because there were all those issues. I told her that was not advertised on booking.com. Had I known the only reason they lowered the price was because of the issues I would've just picked a room with all amenities they advertised. No offered to comp me a room. I paid for all the amenities they advertise and didn't get 1. I would like a full refund.
Shipshewana, Indiana
Positive section of review
Loved it! Wished The Creamery would have been open during our stay...and that the arcade was functioning better...
Negative section of review
When turning on our shower it was spraying onto the bathroom floor!
Hilton Head Island, South Carolina
Positive section of review
The pools and bar were very nice. The apartment was the perfect size for us
Negative section of review
There were a lot of things in the apartment that need to be fixed. Ceiling peeling above bunk beds, noticable mold in the corner, whoever cleans did not wipe down the counters they were very dusty. Need to provide trash bags and a bigger trash can. A family of five unfortunately has a lot of trash. The front door lock was very annoying to deal with. The actual location of the apartment is good for the fact you are right there at the indoor pools, but the building is soo muggy and the carpets are horrible. Need a place where you can actually hang your beach towels/swimming items etc. what's the point of the "balcony" if you can't leave stuff on it. It was very aggravating having to pack everything into the room all the time.
Orlando, Florida
Positive section of review
That the management company was available by phone and text.
Negative section of review
The beds were horrible, very hard.
Orlando, Florida
Positive section of review
Great staff, good breakfast, everything was clean.
Negative section of review
I could not close the blinds and street lights were uncomfortable.
Gaylord, Michigan
Positive section of review
Decro! colors and coffee table 24/7
Grand Junction, Colorado
Positive section of review
Everything. Breakfast was really good.
Negative section of review
No complaints.
West Yarmouth, Massachusetts
Positive section of review
so clean, very nice people
Wichita, Kansas
Positive section of review
Great
Negative section of review
Overall Great
Broomfield, Colorado
Positive section of review
Nice clean place. I wasn't there long only to clean up and sleep but would definitely go back.
Negative section of review
Nothing