1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Meriden, Connecticut
Positive section of review
The room was excellent me and my husband were so happy with the room. Loved that they had a fridge, cabinets, sink and a stove top as well.
Negative section of review
We loved everything. Just the only thing we would change maybe is the size of the t.v. because it's such a big room and it was hard to see it. Also the bed could have had more cushion on it. It was too firm, but still was very happy with the room and as well as the employees there.. just upgrade to more comfortable beds and bigger t.v.'s for the size of the rooms.
Kissimmee, Florida
Positive section of review
My 4 year old son and I love it, too bad the big slides we not open on the last day we were there during the whole day
Negative section of review
Closed slides
Owings Mills, Maryland
Positive section of review
Convenient location. Nice rooms. Excellent staff.
Negative section of review
Pool was extremely dirty.
Louisville, Kentucky
Positive section of review
The staff was very helpful
Negative section of review
The bed, the pillows. No remote in the room, went down to get one was the wrong one. Had to have them bring up another. The room needs a serious remodel. Very unhappy with the whole experience.
Brandon, Florida
Positive section of review
Nothing about the room
Negative section of review
Leaving
Palm Springs, California
Positive section of review
Vending machines work
Negative section of review
Not clean
Orlando, Florida
Positive section of review
Everything
Negative section of review
Nada
San Francisco, California
Positive section of review
Kudos to the Reservations Department of Chancellor Hotel on Union Square! This is definitely a top notch hotel in SFO considering the place next to Union Square, there are boba tea shops in surrounding places, variety of estaurants, banks, high-end shops, and even bus, cable car and WayMo taxis are in front of the hotel's doorstep! The hotel itself is clean, our room is more than enough for me na amy husband, and all the staff during our 3 days stay were approachable, friendly and have excellent customer service! Chancellor Hotel in Union Square made our trip extra special and something to treasure. It's like a 5star hotel service!! Chancellor Hotel made my husband's birthday memorable! We'll defo come back to this beautiful hotel! Great trip ever!
Rogue River, Oregon
Positive section of review
The breakfast wasn't as good as other Best Westerns. No fruit.
Negative section of review
How do you get away with people using the stairs and not having an elevator. I had a difficult time with the stairs and I have operations on my knee and ankle. Pool was not heated that well.
Wells, Maine
Positive section of review
It was small and clean. I liked the heated pool.
Negative section of review
Nothing