How does it work?
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It starts with a booking
It starts with a bookingThe only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
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Followed by a trip
Followed by a tripWhen guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
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And finally, a review
And finally, a reviewAfter their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Recent Reviews
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Pacifica Lighthouse Hotel Trademark Collection by Wyndham
Pacifica, California
Average Review Score: 7.8-
Positive section of review
The building looks shabby from the outside, but inside, all is immaculately clean and well decorated! The rooms are huge, each with a large patio. The beds are comfortable. We were able to hike directly from the property along the cliff tops to Pacifica in the north and to Pacifica State Beach to the south. The small beach near the hotel is clean and far less busy.
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Negative section of review
The underground parking was old with leaky pipes overhead.
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Historic Palace Hotel
Silver City, New Mexico
Average Review Score: 7.6-
Positive section of review
The room was very large and comfortable, nice bed, the small kitchen was convenient, nice to have 2 ACs in the room. Great history. Loved having our own private door on the street, got lucky with parking and parked in front of the main entrance.
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Negative section of review
Had to hang a blanket over the door glass so people couldn't see in from the outside at night. The glass on the door and windows has a film so you can't see in during the day, but you can see in at night when the lights are on inside.
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The Westin Savannah Harbor Golf Resort & Spa
Savannah, Georgia
Average Review Score: 8.5-
Positive section of review
The Westin Savannah Harbor truly has a lot to offer. The amenities were excellent and the location is ideal for enjoying Savannah. Overall the atmosphere of the resort made for a very enjoyable stay.
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Negative section of review
While I enjoyed my stay overall, I did experience two issues that were disappointing. First, I was mistakenly double charged for my reservation — once by the third-party booking company and again by the hotel. Although the staff acknowledged the error and began the refund process, I was told it could take 14–21 days for the refund, which feels unreasonable for a mistake that was not mine. I made Westin aware of this issue on August 15th and have yet to receive a refund regarding this matter. I understand staff stated 14-21 days, but I feel highly this is unreasonable and unacceptable to maintain customer service. Second, during my stay I encountered fleas in the room. We did not travel with pets, so I know this was not something we brought with us. This was very concerning and impacted my comfort level during the visit.
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Valley River Inn
Eugene, Oregon
Average Review Score: 9-
Positive section of review
The room was comfortable. Bathroom larger than expected when first saw room. Clean. Had a fridge and coffee pot.
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Negative section of review
I tried to get blanket but no-one answered There was only one working electrical plug in the center of the beds in room 8 and my husband couldn't use his cpap as a result due to me needing mine.
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Rustic Cabin
Sevierville, Tennessee
Average Review Score: 9.4-
Positive section of review
Nice location nice outdoors space and clean
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Quality Suites Downtown San Luis Obispo
San Luis Obispo, California
Average Review Score: 8.7-
Positive section of review
Library. Chessboard
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Negative section of review
Elevator
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Condo in Beachfront Resort B-212
Oceanside, California
Average Review Score: 9-
Positive section of review
Personal treatment
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Negative section of review
Cooler
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Honomu Inn
Honomu, Hawaii
Average Review Score: 8.9-
Positive section of review
The quiet for the most part, as long as other guests respect that!
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Negative section of review
After a 6 day stay, no change of towels or bedding. The bathroom was not cleaned at all & I had to do the work myself. The bed was never made unless I did it. Room trash was not removed either, we had to deposit in the kitchen receptacle. There are only about 6 or 7 rooms here, so I do NOT understand! We are very conscientious* & respectful* guests & hoped for a bit more attention to room cleaning. Very disappointing that the building balconies are not kept up & haven't been painted in years. The front entrance isn't even at least swept to have an appearance of basic welcoming care*. Breakfast is "continental", as expected. > And- no small safe in the room to put valuables!!! We had to carry all of our important things to the beaches etc.
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Ramada by Wyndham Flamingo Water Park
Kissimmee, Florida
Average Review Score: 7-
Positive section of review
The breakfast was a 7.5 on a scale of 1-10.
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Negative section of review
The room needs to be checked before the guests arrived. The floors were dirty and the breakfast area the roof was leaking...
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America's Cup Inn Newport
Newport, Rhode Island
Average Review Score: 8.5-
Positive section of review
it felt very cozy
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Negative section of review
parking was a little tricky, but manageable
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