1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Saranac Lake, New York State
Positive section of review
Here is what we liked. 1) The hotel has a fantastic location, right on Saranac Lake and is very close to the city center. 2) The property seems new and is very clean. 3) Parking is free and only a few steps from the main entrance. 4) A tasty and complete breakfast was included in the price and dinner was delicious. 5) There is an indoor pool with warm water. 6) A lady, one of the owners, was very welcoming and friendly. 7) The room was beautiful and very original in its design. 8) The price was a good value. 9) The area feels very safe to walk around. 10) The Wi-Fi was free and excellent.
Negative section of review
Two minor disappointments. 1) Although the description lets you to believe that there is a balcony for each room, it was not the case as per what was written on Booking.com: Elegant Accommodations: voco Saranac Lake NY - Waterfront by IHG in Saranac Lake offers comfortable rooms with private balconies, refrigerators, and free Wi-Fi 2) We ate dinner in the restaurant and the service was v e r y slow.
Panama City Beach, Florida
Positive section of review
Free breakfast, water pressure for showers was amazing, restaurant in the hotel was very convenient decent prices on food, we never had to wait on a elevator, they will fill your cooler with ice if u ask at the front desk, parking is across the road it wasn’t a inconvenience for us but it could be for some
Negative section of review
Air conditioner unit was noisy but worked well
San Diego, California
Positive section of review
It's always peaceful for myself. My get away spot
Negative section of review
I like everything
Franklin, Tennessee
Positive section of review
The front desks were very friendly and helpful
Negative section of review
The only thing that I didn't like was the sheets had a couple hairs in it so I wasn't sure if they had been changed right before I rented the room or not. But because there was a lot going on personally I didn't worry about it.
San Diego, California
Positive section of review
Great location. We enjoyed out stay very much.
Negative section of review
Walls are a little thin and we could hear the water/shower running from the room upstairs.
Placerville, California
Positive section of review
The pool was clean The grounds were nice
Negative section of review
They charged us 50 dollars for our service animal. The room was very low class and not very clean
Burlington, Massachusetts
Positive section of review
Location, friend stuff, pool
Negative section of review
Bad soundproof, bed are not really comfortable
Carrollton, Missouri
Positive section of review
Convenient clean
Negative section of review
Nothing
Cedar Rapids, Iowa
Positive section of review
It had a pool
Negative section of review
The refrigerator freezer section did not keep food frozen.
Carmel, California
Positive section of review
Location. In the middle of the downtown
Negative section of review
No air conditioning