1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Salem, Massachusetts
Positive section of review
What was there not to like Everything was amazing. The apartment was very warm and welcoming 100/10 it was a great location not too far from anywhere if you're just looking to explore Salem. The beds were very comfortable everything we needed was there i have recommended it to my friends if they plan on going and will definitely like to go back ourselves. Absolutely, amazing.
Rosemead, California
Positive section of review
Quite and rooms were clean and big. I had to come in earlier for an event and the lady at front desk was very sweet and accommodating and let me in a little early. I just came from a different state and drove so long and needed to get ready and shower before event and she was so great.
Negative section of review
It needed a little dog area. Not grass or turf anywhere.
Hendersonville, Tennessee
Positive section of review
Wonderful facilities! This was our first time at a Hyatt, it's jumping to the top of our list of hotels while traveling. The breakfast was by far the best complimentary we've had. The room was spacious and comfortable. Location was excellent and the price was right
Negative section of review
Missed a microwave
Put-in-Bay, Ohio
Positive section of review
The hot tube wasn’t filled, I asked multiply times for someone to fill it and my last day there someone finally did and The pool was not cleaned at all
Houston, Texas
Positive section of review
Absolutely nothing there were roaches EVERYWHERE
Negative section of review
The amount of roaches
Washington, D.C., Maryland
Positive section of review
Great location, fantastic staff, great breakfast
Mesa, Arizona
Positive section of review
It conveniently close to the freeway
Negative section of review
Well I did get incorrect information when I called the property to confirm sleeping arrangements. I did reach out to customer service and they tried to help , but then I called again the following day and was informed the information I had received over the phone was incorrect. Luckily the sleeping arrangements did work for us.
Los Angeles, California
Positive section of review
Maintained interior.
Negative section of review
The con of this property is the 3 different codes and procedures to access the property. Starting with Parking…To access the secure parking you have to exit your car on the street to walk up to the gate and enter the code. Not safe. Next, to access the elevator another code and procedure to get into the building. Of course the room code and procedure is different. All 3 codes and procedures are in different messages from the property that you have to refer to. It was a real hassle. I was “Upgraded” to the first floor on Franklin. Extremely noisy at level of the highly active street. The room walls are very thin. While in name it’s a “Hotel”, this is self access dormitory.
Saint Augustine Beach, Florida
Positive section of review
Maybe breakfast
Negative section of review
Nothing
Las Vegas, Nevada
Positive section of review
Was convenient
Negative section of review
No amenities. Refrigerator was very noisy , air conditioner was so noisy we couldn't use it No coffee maker. Had to ask for towels. Cigarette burn stains on tub rim and other furniture. Manager was nice.