1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Lexington, Virginia
Positive section of review
The beds were very comfortable. The room is clean but the dirt on the outside of windows ruined the view. The shower and bathroom were large.Their restaurant and staff were great but it's closed on Monday and Tuesdays (2 of my 4 day stay). The front desk staff was very very helpful and cheerful all the time. The location is great, right on the main street and in walking distance to VMI and also Washington & Lee University campus and tons of local shops. Kinda neat to see the cadets when they walked around town from campus.
Negative section of review
The TV was sooo very small, just a little larger than a large computer monitor. There was no channel card to help figure out what the channels were. You had to click on each channel then wait 3 seconds for it to come up.(Photo below) There were no handles in the shower or bathroom for us seniors and my shower dripped leaving water there all the time and since it was not level there was always a puddle of water standing in one corner of the shower (Photos below). It was not slick but a grab rail would have been nice to have. There was no refrigerator in the room. After I asked about one the staff did bring what they called a "mini-frig" but it would only hold 4 bottles of water which took about 24 hours to actually get cold. No, it was not the size of a dorm frig for college. It was about 13 inches tall and 8 inches wide inside. More of a "micro-frig". (It is the silver box on the left corner of the desk in the photo below). The parking was free but was difficult to find the first day in the rain. Hint: you have to drive around the block to the back of the building and pay close attention to find the very small sign then pull up a driveway between 2 others buildings. Also, it's not easy to get around other vehicles in the lot. Only 2 handicap spots. Finally, they mention free breakfast but it is a continental breakfast.. The fruit was small and looked old the first morning. The toaster took 3 cycles to get my bagel warm. There are only bagels and out-of-the-box breakfast bars, cereal, small yogurts and oatmeal in a cup to eat. No coffee creamers, just 2% milk for the coffee. There is a place just a short walk away with a great breakfast menu called Sweet Treats that the front desk directed me to.
Charlotte, North Carolina
Positive section of review
The hotel was clean the hotel was wonderful it was the people and I told the lady at the desk I couldn't figure out how to turn the air down did not offer to explain how to turn the air down or even offer to come help show how to turn the air down so I asked for extra blanket she said they didn't have any blankets and gave me a sheet what is a sheet going to do to keep me more warm
Houston, Texas
Positive section of review
It was close to everything. Everything was less than 15 minutes away
Negative section of review
Nothing
Champaign, Illinois
Positive section of review
We didn’t. It was dated and didn’t feel comfortable staying.
Negative section of review
It needs an upgrade. Rooms felt gross.
Hardeeville, South Carolina
Positive section of review
excellent pricing / b'fast coffee good / quiet
Negative section of review
nada
Chattanooga, Tennessee
Positive section of review
Good location. Restaurants walking distance.
Negative section of review
I booked for a train room. I got a regular room. I was told to book it directly. And that some 2nd parties false advertising.
Lakeland, Florida
Positive section of review
Very clean and organization
Negative section of review
The WiFi was slow, however it was managed
Hot Springs, Arkansas
Positive section of review
Lake front
Negative section of review
It was smaller than stated. We booked the room for 5 people and my 21 year old son had to sleep on an uncomfortable couch - it did not convert to a bed, it was just a couch. There was only one extra blanket in the closet which didn’t seem clean. Luckily we had pillows and blankets in our car from our road trip.
Nashville, Tennessee
Positive section of review
Price
Negative section of review
Trains screeching by all night long every few mins
WaKeeney, Kansas
Positive section of review
The front desk service
