1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Seattle, Washington State
Positive section of review
The rooms had great views of the city and the rooms were beautiful and comfortable. Everything was clean and all the bathroom products were high quality. It was easily accessible and had great elevators. There was ample storage space and it was very quiet.
Negative section of review
The shower could use more pressure and the blow dryer was very weak.
Saint Ignace, Michigan
Positive section of review
They were able to get us adjoining rooms. We had a great view of the grounds and the water. Our beds were very comfortable and the restaurant had great food. Overall we were very pleased
Negative section of review
The only thing we didn't care for was we took the elevator to our floor along with the luggage cart. Once we got out of the elevator we realized our rooms were down a short flight of stairs and we could not use the cart. It was a little inconvenient, but we managed.
Chicago, Illinois
Positive section of review
The location is great! It could be great but it’s not
Negative section of review
The customer service is lacking, not friendly and definitely don’t go out of their way to accommodate guests. The room was tiny and expensive.
New York, New York State
Positive section of review
Very friendly and helpful staff.
Negative section of review
rates were very high as it was a long weekend
Houston, Texas
Positive section of review
Customer friendly and clean!
Negative section of review
All was great!
Buda, Texas
Positive section of review
The location was ok.
Negative section of review
Bathtub was very slippery, I felt and hurt my self. Also, the bedframe on the bed was sticking out about 6 inches off at the end of the bed, foot end. Breakfast was so bad, we had to request to get fresh eggs, sausage and potatoes. They were hard and dry.
Crete, Nebraska
Positive section of review
Breakfast was good.
Negative section of review
Facilities need some maintaining.
Norfolk, Virginia
Positive section of review
Location
Negative section of review
The room had a weird odor
Colts Neck, New Jersey
Positive section of review
I loved the atmosphere and the size of the hotel. The experience wasn’t one carefully made to be carelessly equal to every other in the hotel industry (think all the hotel chains that exist). This stay was unique and charming! The interior was warm and welcoming, the rooms were incredibly clean and cozy, and there were restaurants within walking distance. Overall a wonderful stay!
Negative section of review
I wish they had breakfast that wasn’t just continental :(
Monterey, California
Positive section of review
Nice and clean