1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Mason, Ohio
Positive section of review
The room was clean and spacious, and the bed was comfortable. The staff were moderately friendly, and the hot tub in our room was great, although it was definitely a one at a time ride kinda small but no complaints. The shower was nice and hot with good water pressure, and the location was great. There is a waffle house right across the street. It's a great choice for breakfast if you dont want hotel bread breakfast
Negative section of review
There were several huge spiders in our room. Im not talking about daddy long legs either. These things were big enough to eat a small dog. The pool looked nice, but it was always filled with splashing, screaming children, so we didn't even attempt it. The ice machine on the first floor was broken. We had to venture to the second floor ( which smelled strongly of marijuana) for ice. Also, the breakfast was breads and only breads
Panama City Beach, Florida
Positive section of review
The rooms and lobby were kept very clean. Staff was very friendly and very attentive. Even tho on elevator was out and they were booked we had no issues with our stay and will be choosing Tru by Hilton again!
Santa Barbara, California
Positive section of review
It came with breakfast and 4:00 HH with cheese, wine and grapes
Bryce Canyon, Utah
Positive section of review
This is great hotel with laundry room, gift shop and restaurant
Negative section of review
Nothing
Phoenix, Arizona
Positive section of review
staff was wonderful and the breakfast was great
Negative section of review
spa was cold bubbles worked I had requested a walk in shower because I can not lift my legs didn't honer I was given one with tub then we had to change to a king bed and sofa bed because they said no other rooms with walk in shower was available the sofa bed was terrible it was very worn and the mattress had a lot of stains and was the size of a toddler mattress and the sheets for the sofa bed smelled terrible they need to check them to make sure they are fresh and clean I did not like the dirty bedding the place needs some upgrades they should pay me to stay I could go to super 8 and have a better stay I was very upset with this stay I am a Wyndham member and to have a stay like this is terrible
Norwich, Connecticut
Positive section of review
Location was near the venue I was attending.
Erie, Pennsylvania
Positive section of review
It was clean and friendly staff
Negative section of review
Everything thing was nice
Portland, Oregon
Positive section of review
Great Service, staff very friendly, great food, very clean
Kearney, Nebraska
Positive section of review
The air conditioning unit was a little loud.
Negative section of review
coffee in the room