1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Deadwood, South Dakota
Positive section of review
We requested our usual room and emailed back and forth. The staff was so nice and said they had us down. We have been coming there for years every year! Got there and staff was rude and not friendly and we didn’t get the room we reserved. We stay there because the staff is usually so great and friendly and they know us and make sure we get our room. Very unfortunate that it was like this on this trip.
Negative section of review
The staff were not friendly or helpful and our room was terrible. Not the room we requested either. It was also an adjoining room and noisy.
Mount Joy, Pennsylvania
Positive section of review
Fast service. Clean rooms. Good breskfast bar. Love the 24 hrs coffee station in the lobby. Courteous support staff.
Durango, Colorado
Positive section of review
Service is excellent, room clean, location
McAllen, Texas
Positive section of review
So beautiful and clean, Quiet as well
Negative section of review
Nothing everything was great
Loveland, Colorado
Positive section of review
Pool. Kid friendly
Negative section of review
Na
Manitou Springs, Colorado
Positive section of review
Clean and quiet
Jersey City, New Jersey
Positive section of review
It’s clean
Negative section of review
I don’t like the bed it’s small the bathroom whenever you take shower it’s getting full of water anywhere I got the first floor the stuff in front desk they got a lot of noise in the morning they keep talking I’m trying to get some sleep but they bothered us
Omaha, Nebraska
Positive section of review
Location
Negative section of review
Front desk person seemed put out when asked about something or requested something
Bar Harbor, Maine
Positive section of review
Good location nice quick walk to town and beach. Great concierge staff who were very helpful. Beds are decently comfortable.
Negative section of review
Tv remote didn’t work, sheets and duvet had multiple stains and housekeeping didn’t change them until the 3rd night of our stay. Trash was also not emptied from the room. Walls are really thin so if you’re below guests who are hiking at night or catching the Cadillac Mtn sunrise, might want to use earplugs. The furnishings like shower curtain and pillowcases were cheap from target. Was expecting a little more high quality for the price point.
Irving, Texas
Positive section of review
Distance of walk to school
Negative section of review
N/A