1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
New York, New York State
Positive section of review
Location was super convenient! Room was spacious for NYC. Staff was v accommodating and friendly.
Negative section of review
The elevator was really slow (especially around check in/out times) but otherwise no complaints!
Ridgecrest, California
Positive section of review
The rooms we're nice, clean, and spacious. Staff was very helpful and amazing.
Tucker, Georgia
Positive section of review
I liked everything about this location will be coming back soon
Syracuse, New York State
Positive section of review
Staff was good Bathroom clean
Negative section of review
Location not safe feel Room small Cobwebs on ceiling and flies Breakfast limited
Cripple Creek, Colorado
Positive section of review
The receptionist was very nice.
Negative section of review
I will not book thru booking.com Your rates are better!!!!
Chicago, Illinois
Positive section of review
Location was really nice
Negative section of review
The property was in renovation phase and pool was closed and it was not mentioned when we made the booking it was really disappointing for kids.
Salinas, California
Positive section of review
Breakfast was very good—nice and nutritious. The room could have been a bit cleaner, as there was a slight smoke smell. I also noticed that while the bed was made, the sheets weren’t changed. I had spilled some chocolate on the bed the night before and saw it was still there when I returned.
Negative section of review
The room smelled like smoke and seemed to have poor insulation—I could hear conversations clearly. Some towels had stains, and overall cleanliness could have been better. Also, the fridge and microwave being placed in the restroom felt awkward.
Lovelock, Nevada
Positive section of review
The manager was very sweet and responsive, unfortunately the owner has not been responsive over further issues that the manager is not authorized to handle.
Negative section of review
The cleanliness was appreciated however, there was a pungent stench of sewage in the room. Bad enough that I could not comfortably stay. Property manager assured me she would speak with owners about refund, unfortunately a week later and no update. Not only was this inconvenient it’s unprofessional.
Charles Town, West Virginia
Positive section of review
The staff was friendly and professional. The room was exceptional. The breakfast was superior.
Jamestown, New York State
Positive section of review
The hospitality from the coworkers of Hilton at (Jamestown) New York