1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Virginia Beach, Virginia
Positive section of review
The location is great, just a short walk to the beach and short drive to the sports center where I participated in a tournament.
Negative section of review
We had multiple issues during our stay. It started out rough with our room key not working after multiple attempts of the staff changing it as well as changing the whole key reader on the door. At one point the staff member assisting us made it sound like it was our fault for not switching rooms immediately rather than just sticking with the room our stuff was already in and trusting that their efforts to replace the key and key reader. Additionally, the door to the particular room we were in was very loose in the door frame. A solid bar of light could be seen on all sides of the door when closed in the daytime. This meant that at night the sounds from the busy street were super loud in the room. The last night we ended up draping towels on the door then closing it in the frame so it would be tight to the frame and stifle some of the noise coming through. And lastly, the room looked nice but we noticed hair stuck to the walls of the shower from the previous guest before we had ever used the shower. When leaving the room in the morning, I asked the front desk person if housekeeping could clean the restroom, in particular, the shower, in our room. I was very explicit in saying that we did not want housekeeping to touch the beds and other parts of the room, only the shower and bathroom since there was hair stuck to the walls from the previous guest, indicating that it hadn't been cleaned thoroughly. However, when we returned to the room in the evening, the beds and our belongings had all been shuffled and remade, while the shower remained the same with the hair on the walls. In general, I felt very exasperated by the whole experience. I don't think I would stay there again.
Evansville, Indiana
Positive section of review
There was no breakfast and I got charged 50 more dollars than I was told. The rooms were disgusting; the elevators filthy.
Miami Beach, Florida
Positive section of review
No breakfast was served at the place even though it advertised for that. When I get there, the Rep said no breakfast.
Negative section of review
The bathroom has no washcloths whatsoever.
New York, New York State
Positive section of review
I loved the grab and go breakfast. But of course also the views from our room were absolutely unbeatable.
Negative section of review
The maintenance going on, it was noted to be when booking this renovation that the hotel would be going through a complete remodel. In addition our soaps were completely out the day we checked in.
Branson, Missouri
Positive section of review
It was very clean and the staff was awesome. The dining room was very clean and staff was great!
Hilliard, Ohio
Positive section of review
Good location, reasonably priced, friendly helpful staff, nice breakfast, great room.
Negative section of review
Everything was good
Sedona, Arizona
Positive section of review
Room was spacious, clean and quiet. Would come back with family.
Negative section of review
check out time too early
Hershey, Pennsylvania
Positive section of review
the beds were comfortable. The room was very clean.
Negative section of review
The lighting at the pool was too dark, we were there with small children, once the sun started going down, it was difficult to see them in the pool swimming amongst other people. You need better lightings, it's a safety hazard. The chlorine was WAY too high, our eyes stung just walking into the pool area.
Tyler, Texas
Positive section of review
We never stayed as it was very dirty
Negative section of review
Drug use apparent
Raleigh, North Carolina
Positive section of review
Location