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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Atlanta, Georgia
Positive section of review
My sweetie and I absolutely loved staying at the Omni Hotel! The valet parking, luggage handling while checking in and checking out, the check in and check out processes were all just awesome and so organized. Every single person we encountered that worked for the hotel was so hospitable and we sure do appreciate it! The room was very clean and comfortable. There were also extra pillows and a blanket in the closet and those items were so clean. We felt at home and we also felt very safe which is so important to us. I love the security card access while getting on the elevators and also the security card to the doors coming and going in/out of the hotel after hours. This hotel has truly become one of our favorites! We were NOT ready to leave and the bed was so comfortable and didn't hurt our backs... Thank you, thank you, thank you Omni!! We will definitely be back.
Negative section of review
Although we had an issue with the refrigerator not getting cold and the iron not working properly, the staff worked so quickly to resolve the issues. The gentleman that brought the refrigerator was so nice and kind.
Carmel, California
Positive section of review
We went to Briarwood Inn for our honeymoon and stayed 3 nights. Great value and enjoyed the fact that it wasn't a chain hotel. Our stay was perfect. Room was spacious, clean and welcoming with a fireplace, refrigerator, iron/ironing board and on site parking. Bed was extremely comfortable. Very quiet location and we walked everywhere- shops, restaurants, Carmel mission. Super location with some GREAT restaurants within a couple of blocks. Staff was friendly, professional and very helpful. Highly, highly recommend. We'll be going back.
Negative section of review
Can't think of a thing
Seward, Alaska
Positive section of review
The mini fridge and microwave worked well for my drinks and snacks. The property is on the town's free shuttle route and convenient to restaurants, shopping and activities in Seward. The office manager was pleasant and attentive.
Gardena, California
Positive section of review
I got bit terribly here it took 2 weeks to get a response and a apology and only 25 dollars refund after I stayed for 2 days I still have a permanent mark from an infected bit .
Negative section of review
Nothing
Blacksburg, Virginia
Positive section of review
The staff was extremely helpful and friendly. The location was good and the bed was very comfortable. Would stay here again.
Honolulu, Hawaii
Positive section of review
Very comfortable, no one bothered. Staff was helpful and very friendly! Definitely would stay again.
Negative section of review
the parking is a little tight.
Benton Harbor, Michigan
Positive section of review
The bed was comfortable. The breakfast was good.
Negative section of review
I felt the hotel could use some updates. Our bathroom door would stick.
Anaheim, California
Positive section of review
Very modern updated hotel, nice amenities.
Negative section of review
Makes you pay $44 for parking or $52 for valet.
Mount Laurel, New Jersey
Positive section of review
The location was great.
Negative section of review
The staff was not professional at all. The pool was down and we didn’t get our room key until hours after check in. Also this property was overpriced for such poor service.
Gardena, California
Positive section of review
Location clean