1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Santa Fe, New Mexico
Positive section of review
Clean, comfortable, attractive, location. The hosts communicated well. The binder that provided important information and suggestions was very helpful. Breakfast items were available in the refrigerator! And here was a big surprise -- instructions provided said we did not need to do any cleanups prior to departing. Not that we left it a mess, but it is annoying when staying at airbnbs when there are instructions to load the dishwasher, strip beds and put in the washer, take the trash out, etc.
Negative section of review
Cannot think of anything as far as the property/hosts. I guess I did not realize the pricing was per person and think the total charge was more than expected. I think this is on Booking.com and not the property owners?
Philadelphia, Pennsylvania
Positive section of review
Simple kindness over my ordeal the first night on my way here I was involved in a hit and run already a disabled medically sick woman didn't realize how badly I was hurt until trying to move the next day the staff helped me and brought me breakfast in my bed know and seeing i could not walk up on my own to office for it.
Negative section of review
I didn't like myself in my voice was not being able to communicate better with the staff. I'm truly apologetic for having M.S. and so many surgeries just to be alive just had my port put back in I truly was sore and I was able to relax in a disabled room
Kansas City, Missouri
Positive section of review
Bar and restaurant on site. View of the river and walking path. Other restaurants and shops close by/ walking distance.
Negative section of review
We were there for a night time football game. Would've been nice to have the bar/restaurant open a little later for when the game was over.
Wantage, New Jersey
Positive section of review
Quiet, owner friendly, larger refrigerator than usual
Negative section of review
No place for towels in bathroom, very soft mattress
Dinwiddie, Indiana
Positive section of review
Clean a quiet close to shopping Great security
Gatlinburg, Tennessee
Positive section of review
location is great
Negative section of review
Staff lacks respect, they enter rooms without knocking which isn't going to go well, pool was extremely dirty! Staff wouldn't let me check in early because they said they don't allow that but had previously for me. Sat at the pool for hours and watched car after car check in before 4pm! Havent been back since we found a hotel with a more quality stay and better staff!!!!
Lenox, Massachusetts
Positive section of review
Location, view
Negative section of review
Nothing
Bloomington, Indiana
Positive section of review
Great setting
Negative section of review
Attacked by more fleas than could count. Need to treat 1094(?). Moved to another room easy enough, but did not plan on extensive dog bathing to flush off fleas. Not to worry after 24 hrs dog med kills fleas that bite dog. Would have been nice to see some room rate deduction.
Tybee Island, Georgia
Positive section of review
Location
Negative section of review
Could hear family next-door and they were allowing their children to run around the property unattended screaming both nights we stayed
Virginia Beach, Virginia
Positive section of review
location
Negative section of review
tv not working, comfort, coffee don’t have basket.