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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Monterey, California
Positive section of review
Simply wonderful. The room was modern and clean. The staff were very friendly. Anytime I needed something brought up, they quickly came within minutes. I honestly had no complaints. We had a city view room, and it was beautiful. We could see the fog come in from a distance and the sunshine peer through by mid-day. For breakfast, you could order from a menu or enjoy the widespread buffet which had a lot of hot food options including a made-to-order omelette and pancake/waffle bar, congee, bacon/sausage, etc, etc.
Negative section of review
The exterior awnings could use some cleaning up, but I can't fault them for pigeons/seagulls. It's a coastal town after all. On-site valet parking was pricey (~45/night), so we found a garage just a 2 minute walk away that was significantly cheaper ($12-15/night).
Willits, California
Positive section of review
Clean and quiet. Half the rooms were rented to a construction company and most of the parking spaces were full of their large trucks but we were able to squeeze into a small space that was protected and the workers were quiet and gone by breakfast. The heated outdoor pool has 2 chair lifts for disabled persons, a huge bonus!
Negative section of review
the breakfast was stale and stingy. Compared to the Santa Rosa location, for the same price per night, the breakfast setup is MUCH better. The bed was not a pillow top and they had a queen size mattress on a double size box spring which was tippy.
Hampton, New Hampshire
Positive section of review
Excellent value for the price. Nothing super fancy, but very clean and comes with a refrigerator and microwave. Plenty of parking and the location is very good. There are other options in Hampton Beach but they are twice the price.
Atlanta, Georgia
Positive section of review
The staff was very friendly and helpful, and the location was super convenient and safe. Room was a good size for me so I felt like I could spread out. I would stay again but will be bringing my Crocs or flip flops.
Negative section of review
The carpets were disgusting, they definitely had not been recently vacuumed because there were a ton of little particles everywhere. Like string and hair. I didn’t feel clean after walking bare foot, so I relegated a pair of my socks to be “carpet socks” that I would put on any time I had to get up during the night. The elevators also looked like they hadn’t been cleaned in weeks, there was tons of grime in the corners, and the doors were super janky when they closed. The maid service was hit or miss. I expect like 3 things when I stay at a hotel - replace the full trash bag with a new trash bag, replace used towels with clean towels, leave me a bath mat. Don’t even need the bed made. Would love if they vacuumed. Checked in on Thursday, no bag for trash, no bath mat so had to use a hand towel, two clean towels. Friday, no trash bag, had bath mat, replaced dirty towel. Saturday, bag, mat, towel, perfect. Sunday, bag, no mat, no towel but had 1 clean one left. Monday, bag, left a mat, took towel and left me with no clean towels. So clearly they expected me to take a shower because there was a mat but there were no towels. I’m not mad, I’m just confused.
Santa Rosa, California
Positive section of review
Grateful for the elevator. Beds are very comfy. Rooms clean and everything working fine.
Negative section of review
Quieter a/c units.
Glendale, California
Positive section of review
Good location towards universal studios
Negative section of review
Hidden fees not mentioned in the app. Parking fee and pet fee. Deposit fee. The swimming pool was closed.
Key West, Florida
Positive section of review
Location, pool and friendly staff
Negative section of review
THE SHOWER!! So disappointed in the shower pressure.
New York, New York State
Positive section of review
Great location, friendly staff
Negative section of review
More affordable breakfast on site maybe offer a continental
Morgan Hill, California
Positive section of review
nothing
Negative section of review
horrible customer service, the clerk was hardly at his desk and was not friendly. hotel room was not clean during check in. horrible experience over all. will not come back. :)
Calhoun, Georgia
Positive section of review
I really enjoyed staying here. The staff was awesome.
Negative section of review
I have no complaints.