1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Mountain View, California
Positive section of review
I loved how staff were friendly and welcoming, I also loved that they weren't so rude whenever we asked a question or if we needed something for our room.
Negative section of review
I didnt like that there is only one waffle maker, making it difficult for everyone else to have a waffle or two if they wanted, I believe it would reduce the amount of wait time if there was more than one waffle maker. I didnt like that we had asked for room service to take out the trash and they never came. We tried our best to just have a seperate trash corner so it still wouldn't be difficult to clean. I dont see a purpose of having a "maid service please" sign if they aren't going to do it. We've had the sign up since 1-2pm when we left the hotel to go to a concert (We also asked the front desk person too), we came back to the hotel at around 11pm or 12am with trash still in our room.
Rapid City, South Dakota
Positive section of review
Very clean and the staff was friendly.
Nashville, Tennessee
Positive section of review
Block away from Vanderbilt Hospital
Melbourne, Florida
Positive section of review
It was the location, and staff.
Negative section of review
It was nothing I would have changed.
Birmingham, Alabama
Positive section of review
Very clean and new looking
Negative section of review
The parking
Kissimmee, Florida
Positive section of review
Location was excellent
Negative section of review
Nothing
Lake George, New York State
Positive section of review
Everything was great!
Negative section of review
No complaints
Thermopolis, Wyoming
Positive section of review
The room was nice.
Negative section of review
Self check in. We had a problem. Had to call California multiple times to resolve. Foam beds NO GO, hot,big dip. AC loud poor circulation between the two rooms. While we were there an old guy ask where check in was. We told him online. He said no way and went to next hotel.
Gatlinburg, Tennessee
Positive section of review
Location
Negative section of review
Room looked like a loft, hardly anywhere to set comfortably.
Lincoln City, Oregon
Positive section of review
The waffles were great and the yogurt
Negative section of review
It could have been better. Eggs, meat, a bigger variety of fruit and breads.