1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
West Yellowstone, Montana
Positive section of review
This was an adorable little room with a full kitchen and dishes, and all of the things that go with that! It was clean. It was comfortable and right by the main street in West Yellowstone. The staff was amazing.
Orlando, Florida
Positive section of review
Staff (most) were friendly and helpful. I'm big on getting a place with a pool and fitness room and the pool was great.
Negative section of review
The fitness room floor was soaked and got my clothing wet while trying to do stretches, yoga, crunches. Moldy smell in there was not conducive to working out for long periods.
Boston, Massachusetts
Positive section of review
I was not aware of a $30 a night parking fee and not eveone using the parking lot were made to pay the fee.
Negative section of review
Better disclosure about the parking fee. I would have booked elsewhere.
Davenport, Florida
Positive section of review
The place was very clean and affordable, the clubhouse and pool were also very nice
Negative section of review
We have no complaints
Freeport, Maine
Positive section of review
Good beds. Exceptionally polite staff
Negative section of review
Would have preferred walk in shower
Queens, New York State
Positive section of review
I liked the breakfast and dinner
Negative section of review
I waited for four hours in the lobby before my flight
Las Vegas, Nevada
Positive section of review
Everything
Negative section of review
No dislikes
Virginia Beach, Virginia
Positive section of review
Shantell did an awesome job making sure the room was clean, smelled fresh, and well organized and stocked with ALL useful supplies. She made our stay pleasant, safe from a hazardous environment, healthy (clutter & germ free) and memorable. We did not have to ask for anything because everything was at our fingertips (accessible). The view was gorgeous and everything inside the room was functional and operational. No complaints whatsoever, very content! Keep up the great work Shantell (Housekeeper Specialist) employed at the Virginia Beach Four Points Sheraton Ocean Front. Give this woman a raise!!!
Negative section of review
The gift shop inside the hotel did not have my dress size. I was a little disappointed! (smile)
Miami Beach, Florida
Positive section of review
There was no breakfast offered. The room was clean had no complaints about the cleanliness.
Negative section of review
There was a roach in my room the staff were nonchalant about it said it’s normal. Another guest was at the front desk complaining about the same thing. The front desk guy Selsum didn’t have any spray offered to move me to another room and told me not to make a big deal of it, because I probably had roaches in my house. His attitude was disgusting. I asked for my money back. He admitted there were roaches in the rooms but said it wasn’t a infestation. When I contacted the hotel to ask for a refund, they said they would only give a refund if I removed the review.
Waco, Texas
Positive section of review
Loved it! Will be staying again. The restaurant next door was a wonderful bonus