1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Leavenworth, Washington State
Positive section of review
The in room, hot tub with jets was amazing, we love your pools and that it stays open till 10 PM. You should definitely offer coffee and tea in the lobby? When the restaurant is closed. I’m not sure if I saw that, also awesome game room for my kids, and mini golf was free because our room wasn’t ready which was nice.
Negative section of review
I was hoping with a two bedroom suite that we rented, there would be options for movies or a smart TV and there was neither? This is the only hotel I know that doesn’t have a smart TV or at least DVDs for the DVD player. I wish you guys served bacon every breakfast day, we didn’t get bacon any day of 4 days.
San Diego, California
Positive section of review
The staff service was outstanding; The person doing my check in was very nice, and the two people I spoke to during check out were so helpful, I was running a bit late for check-out and they were very understanding and supportive.
Negative section of review
N/A: Everything was great.
Honolulu, Hawaii
Positive section of review
Location, complementary coffee, lemon water always in the lobby and great service and staff.
Negative section of review
A bit outdated.
New York, New York State
Positive section of review
Beautiful room. Good bar on the roof. Location was great. Thanks for your service.
Amarillo, Texas
Positive section of review
Front desk was Uber sweet and attentive to it’s customers
Negative section of review
Carpets in the double bed room need to be shampooed or replaced /
Peekskill, New York State
Positive section of review
It was close to the wedding venue
Negative section of review
It drastically needs updating
Corpus Christi, Texas
Positive section of review
Convenient, good location
Negative section of review
A/C Problem, tempreture swing up and down. It needs inspection and maintainant.
Tampa, Florida
Positive section of review
Location and breakfast
Negative section of review
I order a top shelf tequila, because I have bad reactions to cheap liquor, so it’s worth it to pay more. But they obviously place super cheap liquor in top shelf tequila bottles. I had one drink That I paid for and was sick and still hung over by next day. I will never do this again. I stay in all sorts of hotels for business and this was the only time this has happened to me. So my trust is gone with embassy suites in this regard.
Packwood, Washington State
Positive section of review
Location
Negative section of review
No soap in the bathroom eventually we got it. TV didn't work.
Baton Rouge, Louisiana
Positive section of review
The breakfast was simple. There was cereal, juice and pancakes/syrup.
Negative section of review
The A/C unit in my room made loud noises throughout the night. I was unable to sleep. Initially, I thought the noise originated outside. I contacted the desk and complained about the noise. I was told they would check on it. No one every followed up with me regarding the resolution of the problem. The iron was blackened over 1/2 of the sole plate. The stopper in the face bowl did not work. Therefore, I could not drain out the water used to shave. I emailed the property regarding these issues. They responded that I could check out late. I am total disappointed with this stay.