1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Butte, Montana
Positive section of review
I really wanted to like this hotel. It ihad and an advertised shuttle which is why I booked it. See my comments below regarding the shuttle experience. Most of the staff was very nice(Jessica at the front desk, the morning shuttle driver, and the young lady that served breakfast. The rooms were clean and the breakfast was good.
Negative section of review
The reason I gave it such a low rating was because of the shuttle situation and the attitude of some staff. I booked a shuttle 3 days before we arrived and was told it would be waiting for us when our plane arrived. We arrivedlanded on time at the airport at 10:20 PM very tired after a long day of traveling. We went outside for the shuttle, and nothing was there. After waiting for 15 minutes, we called the hotel and were kept on hold for over 10 minutes while the front desk person tried to find a shuttle driver. We then found out that even though our name was on the board for a pick up, apparently no one felt like doing it and had gone home. After a lot of back and forth they sent a taxi which took another 15 minutes. Everyone was gone from the airport at this time. Needless to say, we were very frustrated and angry at this point. The young lady who had to handle all of this was very upset and apologetic over the whole incident and comped us $40.00, which was kind of her. We didn't get to bed until 11:40 and the hotel was right across the road which we hadn't known. We were told that it was good we didn't try to walk across to the hotel because people had been killed crossing the road. The lady who checked us out the next day was not friendly at all. We travel a lot, and I have never been treated like this before. We were going to book this hotel for the night before we flew out, but that will not happen.
Eastham, Massachusetts
Positive section of review
We had a wonderful stay. Loved the back deck and the fire pit. The owner was happy to light it for us so that we could enjoy the beautiful backyard. The breakfast dining area was also delightful. Would highly recommend.
Negative section of review
Nothing
Seattle, Washington State
Positive section of review
Affordable Luxury for the people. The Staff are exceptional at customer service. Late night snacks were delicious! Cheese corn fritters…I will dream about them❤️
Negative section of review
My IPad ran out of batteries for the room. But my phone app worked so it really wasn’t that bad.
Keystone, South Dakota
Positive section of review
Your representatives (especially Cassie and Mike) are exceptional. Room clean and well equipped. Parking great and close to everything.
Negative section of review
All good
Winnemucca, Nevada
Positive section of review
Amazingly quiet! Room was clean and comfortable. Pet area easily accessible. Free breakfast was a nice addition.
Negative section of review
Parking was a bit awkward. There are no food locations close by for late arrivals.
Farmington, Connecticut
Positive section of review
The room was very clean, and new. The bedding was very nice and comfortable. The staff was very helpful.
Negative section of review
There was absolutely nothing in the kitchen area; not a plate, not a pot, not a spoon. Having a kitchen is not terribly helpful if there isn't a few basics. There was no ice machine.
Anaheim, California
Positive section of review
Location was close to Disneyland. Shower water pressure was good.
Negative section of review
The AC was stinking. The room felt humid, stuffy as if there was mold. Carpet was disgusting.
Hailey, Idaho
Positive section of review
The pool was nice.
Negative section of review
Front desk staff.
Boone, North Carolina
Positive section of review
Exterior was nice
Negative section of review
The pool wasn’t available,first room was dirty and shower curtain rod was broken second room had a bad smell and mold in the cabinets, third room was ok but we had to sleep in separate beds wasn’t happy about that but we took what we could get
Foothill Ranch, California
Positive section of review
Nothing
Negative section of review
Facility: Very old and ill maintained , elevator is very outdated and slow(it feels like it will breakdown any second) Room: -room curtains dont work, Shower Gel empty, AC old and very loud, windows have no isloation (feels like sleeping on the street) -Flooring of the hallway was bumpy and unsteady Key cards didnt work(had to go back to the reception to reactivate) Very disappointing experience and not worth the value for money at all